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based on 84541 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, professional, friendly, knowledgable, did a great job.
Very professional and thorough thank you
I love that I don't have to worry about my kids crawling around on the carpet and having irritated skin after it's been cleaned!
Eric was respectful, careful, and thorough. He shared a lot of knowledge about cleaning and carpets, which was helpful.
Discussed what I wanted over the phone and quoted me an esitmated price $140 and when the job was actually done, it was over $200! I just wanted a certain area done and towards the end, he stated he wasn't able to get the stain out and it would be an additional $75. I felt pressured by the employee because he wouldn't get my stain out unless I gave him addition monies.The last time I used Zerorez, i was impressed, this time, I was upset, he charged the additonal monies and he still didn't get the stain out. The employee said the stain was out and I just couldn't see it because of the way the light was hitting it. The stain is still there. I felt like I wasted my money and I will probably not be using Zerorez again. The employee didn't see like he was even interested in removing my stain like the last person who came to my house.
Carpet looked great and pet smell is gone. Everyone involved from the first phone call to the technician who showed up to do the job was very professional and courteous.
Great job. Both experiences with Zerorez have been exceptional. Our carpet looks great.
The explanation and service the technician provided is Excellent. Nothing is better than excellent!
prompt service and no smelly chemicals!
The carpets are clean! No stains returned like when I had previous types of carpet cleaning companies clean the carpets.
Easy to schedule; great communication; quick & thorough cleaning.
no chemicals and no chemical smell
There was two closed doors in the hallway that could have been opened to clean just under the doors, that would have eliminated the dark line under doors
upfront pricing, very good results
Our serviceman was very polite!
Grout still extremely dirty.
very thorough and clean and the techncian was so polite a nd professional
The technician was very knowledgable and eager to explain the whole process of cleaning. Calling us to keep us well informed of arrival time was awesome. The final product was fantastic. My carpet looks like it did when we first moved in,couldn't be happier. Will refer you to all my people at my work, which is Centurylink. Thank you Will
Very nice staff great work.
The cleaning job was very good and the carpet looked really nice and clean. We have already recommended you to others. We will continue to call your company when we need our carpets cleaned in the future. Thank you for a job well done.
I like the way my rugs looks and feels. Abel was very processional and talked about other products the company carried
Abel was very courteous and knowledgable.fast and professional.carpet looks great!!!!!
Able to proved good service on short notice
The technician did a very thorough job and worked qyickly.
No residue and good service
Was an hour early- which was perfect! Our carpets have never looked so good- they are original to our home (1979) so we were thinking of replacing them well not after you guys did your magic! Thanks so much.
natural products used. No soap
Carpet cleaning
The carpets were not improved in any way and all smells returned and were worse. I have never been so disappointed in a company I was so excited to use. I was also sold a " protectant" for carpet that wasn't even cleaned and will now have to be ripped out. I would like my money back.

No streaks or stiff/crunchy spots were left on my carpet after cleaning. My carpet looked brand new again!