Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 23, 2015 — Rated 10 out of 10 by Gina Zanzucchi Zerorez Phoenix
What do you like about our products and services?

Dries quickly and not all the chemicals.

Report a concern   May 23, 2015 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

The products work to clean your carpets & tile, and everyone you speak with on the phone or in person is very helpful, competent, & efficient!

Report a concern   May 23, 2015 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Your company did a great job

Report a concern   May 23, 2015 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Chemical free service

Report a concern   May 23, 2015 — Rated 10 out of 10 by Denise Gabaldon Zerorez Phoenix
What do you like about our products and services?

Great customer service and love how my carpets look.

Report a concern   May 23, 2015 — Rated 10 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Great service well repesented. Tech wad knowledgeable and polite.Efficient and presonable.

Report a concern   May 23, 2015 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I love that everyone is super nice and it doesn't take long.

Report a concern   May 23, 2015 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The carpet looks & feels great and dried within 4 hours.

Report a concern   May 23, 2015 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

The job was beatiful

Report a concern   May 23, 2015 — Rated 10 out of 10 by Robin Kirsheler Zerorez Phoenix
What do you like about our products and services?

Rugs look new; dry quickly; no "crunch:; personable representative/ technician

Report a concern   May 23, 2015 — Rated 7 out of 10 by J.H. Zerorez Phoenix
What could we do to improve?

I wish the carpets had been brushed

Report a concern   May 23, 2015 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Please accept my delay in sending feedback concerning our service on Tuesday, May 19, 2015 at 4944 E. Armor Street, Cave Creek. Pass on to management that as a repeat costumer the technician, Keith Keiholtz, was exceptional and should be recognized. He was courteous, professional and efficient. I will certainly recommend Zerorez and Keith to others for their carpet and floor cleaning needs.

Thanks again to Keith for cleaner than clean carpets less the harsh chemicals.

Sincerely,
Name removed

*Please do NOT share my name or personal information to promote Zerorez.*

Report a concern   May 23, 2015 — Rated 10 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

Quick,efficient and on time. Did an excellent job

Report a concern   May 23, 2015 — Rated 9 out of 10 by E.W. Zerorez Phoenix
What do you like about our products and services?

The carpets look wonderful after your treatment and your technicians were very pleasant and courteous. Scheduling was very disappointing,however Shawn more than made up for this problem with his customer service and work skills. Mathew was also very polite and courteous.

Report a concern   May 23, 2015 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

Awesome!

Report a concern   May 23, 2015 — Rated 10 out of 10 by Jim Gavura Zerorez Phoenix
What do you like about our products and services?

Your employees are very professional, courteous, prompt, and knowledgeable. Your product and process provides excellent results not only in the cleaning of the carpets, but also in the fact that there are no residues such as powders or dried soap film to contend with after the cleaning.

Report a concern   May 23, 2015 — Rated 10 out of 10 by Jodi Palmer Zerorez Phoenix
What do you like about our products and services?

Very effective and very professional.

Report a concern   May 23, 2015 — Rated 10 out of 10 by J.K.A. Zerorez Phoenix
What do you like about our products and services?

Quick and clean

Report a concern   May 22, 2015 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job on my carpets. They always look so much better after you do them. Your price is reasonable. Our technician Kevin Randolph was very professional. I don't do service surveys usually but I was very impressed with Kevin. He is a valuable employee. My husband and I agree, you might consider a raise for him!

Report a concern   May 22, 2015 — Rated 5 out of 10 by S.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I'm sorry, I was not impressed. The carpets do look pretty clean, except for some dog stains that didn't come out. I wasn't really expecting they would, but was hopeful. I was disappointed with the sofa we had cleaned. I didn't think it was that dirty anyway, but to be honest, it didn't look any different to me. We have had it cleaned in the past and it was a noticeable difference. It looked really clean. Also, it didn't appear that the arm and headrest covers were cleaned. We paid a lot of money, and I was hoping for a better result. We would appreciate a refund for the sofa charge.

Report a concern   May 22, 2015 — Rated 10 out of 10 by L.A. Zerorez Phoenix
What do you like about our products and services?

They took my pet stains away

Report a concern   May 22, 2015 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Very clean fresh but not overpowering scent

Report a concern   May 22, 2015 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

The product & service was excelant

Report a concern   May 22, 2015 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

On time and very knowledgeable and great job

Report a concern   May 22, 2015 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

very punctual, no smell products, carpet doesn't feel "crunchy" afterwards

Report a concern   May 22, 2015 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

Quality of service & product

Report a concern   May 22, 2015 — Rated 10 out of 10 by N.O. Zerorez Phoenix
What do you like about our products and services?

I was impressed with the remover that was applied to a coffee stain that was made months before cleaning. Not sure what it was called. Really did the job, though! Thank you.

Report a concern   May 22, 2015 — Rated 10 out of 10 by B.S. Zerorez Phoenix
What do you like about our products and services?

The product is perfect because it has no chemicals. I have a lung condition and cannot be exposed to other types of carpet cleaning. There were no lingering odors or residue. The gentleman who did our floors was polite, professional, thorough, and very pleasant. He listened to my needs.

Report a concern   May 22, 2015 — Rated 10 out of 10 by A.N. Zerorez Phoenix
What do you like about our products and services?

Clean

Report a concern   May 22, 2015 — Rated 10 out of 10 by Linda Buol Zerorez Phoenix
What do you like about our products and services?

Got an appointment in the same day as I called! The technician Sean was very knowledgeable and nice. My carpets were extremely soiled and they came out PERFECT! I highly recommend zerorez!


Privacy Policy