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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tech explained what your product did and how it worked
The tech, Troy, was thorough and explained everything about the process.
everything: All communications were very efficient/The cleaning technician (Scott) is a real pro and obviously worked very hard and carefully/the results on the carpet are more than I couldever have imagined
Everything
Service was communicated well, and provided very well. Arrived when said, and gave excellent care and results.
More accurate quote and not as much upselling of products. Show me an alkaline test to see the empowered water on a pH scale
The carpet is totally clean and the lifetime extended because of the cleaning method. Meticulous care in customer's home and great customer service. Well trained, caring technicians.
Great tech. Clean carpets. No chemicals.
Thoroughly cleaned my carpet and couches
Everything, great customer service skills and the guys that came to my house worked super hard to get a stain out from the carpet that I thought would be there forever.
Your service was Amazing your technicians (Roy and Price) were very professional, I had some concerns and had to speak with Shelley and she was very sweet and helpful. You stand behind your product and your word that impressed us. The carpet looks Awesome and feels soft, not crunchy or hard like we have had in the past.
Julie McBride
When I called and scheduled my original appointment, I was told I would receive a call 2 days before my appointment giving me a (2) hour window of time for arrival. I was also told that the tech would call me the morning of my appointment to let me know he was on his way. This all happened exactly as stated. The price I was quoted was exactly that and not a penny more. There were no surprises and my carpets looked great! I would absolutely recommend Zerorez. I am a very happy customer!
Fresh smell and Rick was the very best a 10 for him.
No real chemicals.
How well they clean my carpets. I purchased the water it has many uses, does a great job on my appliances. They are very good, the corner savers they use on all my corners was very appreciated.
Polite, conscience, dedicated, good job, great prices!!!!
that the carpet dries fast and always looks good. the techs are always on time and are so nice
the service was quick easy and affordable
I would absolutely refer you to any of my friends looking to get their floors done
Making an appointment was quick. Technician was prompt. Very bad/dirty carpets came out awesome.
I was disappointed in the fact that absolutely "none" of the stained areas came clean. After speaking to you, I felt comfortable that a good portion of those areas would look good. What I am happy about is that the rest of the carpet looks better than it has in the past - but because it is much cleaner than before, the stained areas "stick out" even more now. I certainly would have given a much higher mark if those areas had looked better! Feel free calling me to discuss. Thanks, Name removed Phone number removed.
I love that you don't use a bunch of chemicals and your service tech Casey Shapiro rocks!
no smell :) effective cleaning on tile and grout !!! very professional. thank you.
Very prompt. Set my appointment quickly and called two days before to sent the 2-hour window. Showed up on time and provided an estimate before the work. The floor is extremely clean!
I like that no harsh chemicals are used. My home feels so much cleaner since you have been here.
Great customer service, and my carpets look wonderful!
Price and natural product.
My carpets look fabulous and Andrew was awesome!
No chemicals, I'm not a chemophobe, just happy to have a choice too use a.product like this. And with great service too.
No chemicals and Scott was very professional in explaining all that he was doing.

quick efficient and effective. service provider worked as hard as he could to remove tough stains. The service worker clearly explained why the other stands were not removed but explained what was the reason behind it