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based on 84544 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the whole philosophy of what you do. But I want to take the time here to let you know what a great technician you have in Preston. He was very good, courteous and made sure I was happy with the work he did - which was excellent! He was also very careful about my things - he really seemed to care. Keep hiring folks like Preston and you can't go wrong. When the time comes he definatley deserves a raise..... ;0)
The fact that you don't use a bunch of chemicals.
he did a really great job- thanks
Our carpets look better than they have in a long time.
They are non toxic so are safe for my pets and it really gets the carpet clean. I have
used your company for a long time and my daughter also uses you regularly. I cannot
get the invoice opened on my computer for some reason so could you please mail me one?
Excellent service, great communication, positive results. I am a repeat customer and will continue to be one.
fast dry and gets carpet really clean
The technician was very courteous and thorough. We have used Zerorez many times and as your adds state, the carpet stays cleaner longer.
honest friendly service techs providing a great service, our carpets look great
My carpets always look like brand new after you have cleaned them! And you technicians are fabulous at what they do and friendly and helpful!
Everything
On time, fast, friendly and the carpets look great! Don't like your scheduling system though.
Very responsive customer service, and the techs always do a great job
Carpets were not crunchy and tech was extremely polite and professional. I was a bit shocked at the pricing for the area rug vs the pricing for a wall to wall rug.
Employee was very nice and hard working. Carpet did dry fast, but the results weren't as good as we hoped for. Our personal cleaner seems just as good! For $190, I expected more I guess. We will probably try a different one next time! Thank you though. Very much!
Matthew was awesome! Very polite, helpful, answered all our questions, etc. a true asset to your Company! Did s great job too! Carpets look great!
It is too early to tell how good your product works and based upon my experiences, I have nothing to compare it to, however your technician was top-notch and very professional.
I am working on selling a second home and will use your services again. I will want to request the same technician that I recently because of his customer service skills and attention to detail.
They did a great job, could not be happier with the results
I like nontoxic carpet cleaning
You use no soap!
For a very small town home I felt it was way over priced. Not too mention the salesman talked me into sealing the grout so it would last longer; which I agreed. However, when all said and done my bill was over 360.00 and was left with a greasy residue. I currently have a company that I use however, you were recommended by Lowes so I thought I'd give you a try. Furthermore, I did not have my carpet cleaned only my tile, which may be a different experience. This should not reflect on the salesman, as he was very friendly and polite. He was also aware of my restaurant for which I was impressed.
just fabulous customer service........Jeff did a fantastic job........... very happy!!!
Quality good,there was hidden costs
Friendly people who answered phone, and very pleasant guy who came to clean the carpets
Very personable representative who serviced our home!!!
Great price and service. Carpets came out very clean.
I was dissapointed that the tech couldn't get a stain out of the carpet. He looked at it and told me that it would be no problem. when it came time to clean the stain he didn't seem to do much other then just run over it and that's it. Didn't scrub at it or anything. I feel the tech could have done more.
The cleaning is very effective! Always much better than anticipated! I had to have sub-extractions due to pet stains and I am very pleased with the outcome! Matt did a very thorough job, I am very pleased!
Very professional and fast.
I like the way our carpets look and feel each time Zerorez comes out. The quality of your service is consistent.