Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84544 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2015 — Rated 10 out of 10 by B.A.R.S. Zerorez Phoenix
What do you like about our products and services?

Great work on our tile floors.

Report a concern   June 7, 2015 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great service and courteous personnel

Report a concern   June 7, 2015 — Rated 10 out of 10 by D.V. Zerorez Phoenix
What do you like about our products and services?

?

Report a concern   June 7, 2015 — Rated 9 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

That's it's just water and how well it cleaned my carpets

Report a concern   June 7, 2015 — Rated 10 out of 10 by Lou D'Amico Zerorez Phoenix
What do you like about our products and services?

I like the use of empowered water instead of soaps and chemicals. The results can be seen immediately.

Report a concern   June 7, 2015 — Rated 8 out of 10 by A.C. Zerorez Phoenix
What could we do to improve?

Either moving furniture or lifting it onto holders.

Report a concern   June 7, 2015 — Rated 10 out of 10 by Mike Robinson Zerorez Phoenix
What do you like about our products and services?

Your process is less disruptive and faster to dry

Report a concern   June 7, 2015 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Provided good service. When I had questions I was provided with good answers.

Report a concern   June 7, 2015 — Rated 9 out of 10 by Jan Dixon Zerorez Phoenix
What do you like about our products and services?

The customer service aspect. Reese, the person who cleaned our carpet was very kind. I have a issue with my leg and he helped me put on the bootie. He was on time and polite.

We still are waiting for the carpet to dry in some spots. We also realize the rare humidity may be an issue.

We will use Zerorez again.

Report a concern   June 7, 2015 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Great everything. Couldn't be happier.

Report a concern   June 7, 2015 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

It is as advertised! Clean and professional

Report a concern   June 7, 2015 — Rated 10 out of 10 by A.M.E. Zerorez Phoenix
What do you like about our products and services?

Affordable, the best customer service from everyone, very thorough!

Report a concern   June 7, 2015 — Rated 9 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

A good job at a reasonable price - tech shows up on time.

Report a concern   June 7, 2015 — Rated 10 out of 10 by Deidra Satt Zerorez Phoenix
What do you like about our products and services?

Empowered water cleaning, no chemicals! Our technician, Hayden did a great job cleaning carpets, tile & grout!

Report a concern   June 6, 2015 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Natural products, with no residue left behind. Quality cleaning.

Report a concern   June 6, 2015 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

The service tech was friendly and did a great job spending extra time on the trouble spots in the carpet to get them clean. He was also very fair and measured my rooms to make sure I was being charged the correct amount. I am very pleased and will use your company again in the future.

Report a concern   June 6, 2015 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

My carpet looked brand new! The service was outstanding. Your tech was very professional and personable.

Report a concern   June 6, 2015 — Rated 10 out of 10 by Grace Lee Zerorez Phoenix
What do you like about our products and services?

Service we received from our technician, CJ, was remarkable. He was friendly, courteous and informative. We appreciated the fact that he took his time to get things done right. Our carpets never looked better!! We will definately be using Zerorez again in the future.

Report a concern   June 6, 2015 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Technician was the best. He was thorough, professional and just a very nice young man. Very happy with the service.

Report a concern   June 6, 2015 — Rated 10 out of 10 by Mary Pfeffer Zerorez Phoenix
What do you like about our products and services?

TROY WAS OUR TECH & HE WAS FRIENDLY, AND DID AN EXCELLENT JOB. IT LOOKED LIKE NEW CARPET! I WAS DELIGHTED WITH THE FINISHED RESULT & THOUGHT THE COST WAS WONDERFUL.

Report a concern   June 6, 2015 — Rated 10 out of 10 by J.E. Zerorez Phoenix
What do you like about our products and services?

I really appreciated the small time window and their promptness. Carpets looked good for as worn as they are.

Report a concern   June 6, 2015 — Rated 10 out of 10 by S.L.R. Zerorez Phoenix
What do you like about our products and services?

Fast easy service. Great employees.

Report a concern   June 6, 2015 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Always great doing business with zerorez!

Report a concern   June 6, 2015 — Rated 9 out of 10 by L.N. Zerorez Phoenix
What do you like about our products and services?

Promptness and good work

Report a concern   June 6, 2015 — Rated 10 out of 10 by V.R. Zerorez Phoenix
What do you like about our products and services?

courtesy of technician and quality of cleaning

Report a concern   June 6, 2015 — Rated 1 out of 10 by D.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There are still several darker spots/stains and even lighter spots where i had cleaned the carpet myself in places before your technician came out. There are also some paint droplets from a recent paint job on the carpet that I was able to get out myself but your guy didn't or couldn't. I had left the remainder of them there thinking they'd come right up when your tech cleaned, but they didn't. The carpets do look cleaner overall, but certainly not what I expected, given all of the hype for you guys on the radio and the prices you charge. I feel I could have had the same results doing it myself or hiring the guy who would've charged me $25 a room (with the first room free). I don't know that you can "make things right." If your guys can get out what was left behind by being more diligent, then you can, but if your process just doesn't work that well, I don't think there's much you can do.

Report a concern   June 6, 2015 — Rated 10 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

professional service & staff great results

Report a concern   June 6, 2015 — Rated 8 out of 10 by S.V. Zerorez Phoenix
What could we do to improve?

Bring your own vaccuum!!!

Report a concern   June 6, 2015 — Rated 3 out of 10 by S.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not pleased with the quality of the work. Technician was nice and he was thorough but the end product was subpar. I did not realize it while the technician was here because of the lighting on the carpet. Later that evening though it was clear that the carpet looked not much improved from before the cleaning.

Report a concern   June 6, 2015 — Rated 9 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

I like that it left no residue I behind. great staff.


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