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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
my carpets looked significantly cleaner
I appreciated that they called me to let me know that a tech would be there in 20 minutes or less. Jeff was right on schedule. He was polite and answered any questions I had. My carpet looks great and he was in and out in less than an hour.
Zero fez was re pm ended by a friend. She was very pleased with the service. The tech, Dylan did a very good job cleaning my carpets. He worked very hard at cleaning the stains in the traffic patterns. Dylan was friendly and hard working. I made an appointment to have Zerorez return for tile and grout cleaning . I also requested Dylan be the assigned tech.
Zerorez should include all services available in their advertising. Had I known all the servicing, I could have scheduled tile/grout cleaning at the same time as carpet cleaning.
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No crunchy carpet after!
The service was very good. They explained everything to me and gave me different options
to choose from. They were very thorough when they cleaned the carpet and neat. I like the
way the carpet feels when I walk on it.
Courteous, timely, fast and great cleaning
Travis was professional and personable and did an excellent job.
Andrew was great, did a great job.
All of it!
No chemicals
The young man who came to clean my carpets was very respectful and helpful. I appreciate having a service representative who I feel comfortable around and have no problem trusting that he will do the best job possible.
Friendly staff and unbelievable results!
Carpets never looked as good
Haley, our technician was very polite and accommodating. He did a good job! One of the best technicians we have had from Zerorez.
I called your office to tell you personally how impressed we were with our service person and his work ... Last Tuesday. ...at the Last name removed house. I hope you received this feedback from the person I spoke with. We don't say this very often.
The work was done well and Charley arrived on time. However, my one complaint was that I was told I would get a call the night before with a window of arrival time, and when I called the morning he was to arrive and told it would be between 8-10, he was at my doorstep with little time to finish moving my furniture and my husband is 93 and cannot help me.
I thought Kevin was very professional..You were on time. Your company communicated correctly. I feel the carpet looks great although it was certainly not in back shape
Zerorez was on time and very professional. This is my 2nd time using them in our 2nd home and I would highly recommend!
Like lack of soap or detergents in cleaning.
Pleasant service personnel.
We use Zerorez for everything Home and Businesses - Everytime has been a Great Experience!!
Very prompt, friendly and got out all of our stains in our carpet.
Clean carpet, the technician was very thorough and great about explaining the product and process.
Very good and friendly service!
Everything was wonderdul.
Products work well to get out spots and dry almost odorless.
He was willing to move necessary area rugs and furniture that I could not do
I was very happy with how well are carpet turned out.
carpets seem to be really clean and your tech was very nice
service technician was amazing & the services performed had a great outcome.