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based on 84556 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaned the carpet very well. The gentleman that came out took his time and worked on high traffic areas to clean them very well. He was also very nice.
I like that harsh chemicals are not used when cleaning floors, carpet and countertops.
The clean workers and the way they do there jobs
I have always referred people to you but this last experience makes me second guess that
She did a wonderful job, She's the best.... Very through. and detailed. Thanks, First name removed
Techs are very fast and efficient. Great product.
How well it got the dirt out, and the service guy was exceptional.
Very big corporation approach. Lots of upsells, scripted operators, etc
Chris who set up my appointment was extremely helpful in accommodating my scheduling needs. He was knowledgeable, friendly and helpful. My carpet looks great.
It smelled good and the final result was great
Easy to set appointment, calls ahead of time to confirm, rep did a great job!
Best Carpet Service ever!
I love that the process is environmentally friendly. My carpets look great. Our tech, Casey, was fantastic.
The carpets look awesome and the gentleman that did the cleaning was super professional and helpful
How clean the carpet is after cleaning is done and also how quickly it dries. Also the fact that chemicals are not used
Using the byproduct, "A water", to get rid of pet issues.
Professional and friendly. Carpets dried quickly and understood how certain areas would look after regarding high traffic and pet areas.
You service was good but you never mentioned about an environmental fee of $14.00. If your cleaning process is based on H2O where is there an environmental problem????? This needs explaining. $14.00 for what? I spend less than that when I get new tires for my car. Is this a way of making up for your promotional fee of $20.00??
Product was great service awesome
Wonderful technicians and fabulous devices.
We needed same day service and we got it! We had a disgusting situation and Zerorez handled it well.
No residue. i just needed to get rid of the dust in the carpet, had a few spots. All the rooms look wonderful and smell clean.
My carpets look great!
The guy this time really took his time and was very friendly.
Friendly and professional staff. Showed me the clean carpet fibers.
After the cleaning the carpet was very soft and fluffy and dryed very fast.
Great service, timely arrival and thorough cleaning of carpets, very satisfied!
The carpets always look nice afterwards and the service is quick and efficient. I will say this time, I did not receive a call indicating the service tech was on his way, however, he was within the time slot that I received when they called the day before to confirm my appointment. The tech was polite and explained all the process and reviewed the pricing before he started. I am pleased with the outcome of this service call.
On time, no hidden charges
Keith was great. Floor did not come out real well. Not fault of Keith's, the previous owner never cleaned well. Tile was cleaned, the grout was too dirty!