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based on 84567 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly service and floors look so fabulous after
Friendly and professional staff
No chemicals!
NO CHEMICALS
nice employee, quick, carpet is soft not crunchy.
The tech was very knowledgeable and respectful. He genuinely wanted to do his best, and he did.
Brendon was prompt, courteous and did an awesome job on a very dirty carpet. He represented your company very well.
They felt like new again
Quick, friendly and reasonable pricing!
The service was great and my carpets look refreshed.
On time, called prior to arrival. Technician was friendly,professional and did a great job.
It comes out very clean and meets my expectations for spot removal and difficult areas.
Your process has been the best with proven results every time...
Kevin was great and very professional...a job well done!
Thank you.
Bruce Myers
safe chemicals
You come when you say you will be here. Friendly staff and the stains really do come out and have not returned.
Very professional and honest estimates! I will be requesting service again next year!
CLEAN, CLEAN CARPETS. QUICK TIME RESPONSE TO A NEED. FRIENDLY PEOPLE DOING THE JOB. GIVES GREAT SERVICE
Concept of only cleaning with Ph factor water to get out dirt. No soap or chemical residue.
Great for a person with allergies especially industrial cleaning products.
It was quick and did a good job.
The technician was very friendly and informative. The carpets looked great afterwards.
Good service
Excellent product. The service from the cleaner was perfect, was a great person and very helpful
Dries so quickly
The Grout in the Kitchen is still dirty, and the stair case has streaks in it.
Technician didn't show up even after we got a 15-20 minute call that someonew would be at our home. Second chance, first time our carpets were NOT cleaned as they made it sound. Extremely disappointed with this company. So much for a 30 day guarantee anda no show.
We selected Zerorez because of old ads on Danny Davis' radio show. We know him outside the show. But the results of this job were about average. And, the cat urine odor is still there. When we asked your operator about that, he quoted us fairly high prices PER SQUARE FOOT for extraction. He did, in all fairness, spray on extra formula in selected small areas we designated as worst, but he didn't leave the formula on to soak in at all, so it didn't work. That's why I gave you just a 7. He was in and out in about two hours, hardly a bargain for $320.
I was very pleased with every aspect of having my carpets cleaned from the appointment making to the end result. Very professional.
The worker that showed up to do the work- Hayden was the best....He did a great job, was polite & courteous. Will be getting furniture & tile done next.
The price you charged for an area rug.
Very efficienct and very effective.