Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84571 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 21, 2015 — Rated 9 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

I like the product but this time they ran late no call I was on hold a while then they sent someone over one hour past the end time. It has neve happened before but the technician was polite and good. Not his fault

Report a concern   December 21, 2015 — Rated 9 out of 10 by R.N. Zerorez Phoenix
What do you like about our products and services?

No chemicals or toxic products

Report a concern   December 21, 2015 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Fast,friendly technician.

Report a concern   December 21, 2015 — Rated 7 out of 10 by C.H. Zerorez Phoenix
What could we do to improve?

He wasn't able to remove the stain which was the reason I called you out. If the stains not gone can't recommend you to anyone. But the service tech was super nice and professional.

Report a concern   December 21, 2015 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

Love it the best! Service tech's KC and KC were great!

Report a concern   December 21, 2015 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Very professional and always a good job cleaning my carpets.

Report a concern   December 21, 2015 — Rated 9 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

No hidden or "up" charges. I know what I am going to pay before they arrive. Efficient, but do a thorough job.

Report a concern   December 21, 2015 — Rated 9 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

Quick drying, no after "wet dog" smell!

Report a concern   December 21, 2015 — Rated 10 out of 10 by Walter Dillon Zerorez Phoenix
What do you like about our products and services?

The 7 year old rug always looks new after your technicians clean the rug.
Every single technician that comes to work, is pleasant, knowledgeable and helpful.

Report a concern   December 21, 2015 — Rated 10 out of 10 by Debbie Obrien Zerorez Phoenix
What do you like about our products and services?

My carpet looks and feels brand new! My carpet tech was a super nice young man, so I'm completely thrilled with the entire experience.

Report a concern   December 21, 2015 — Rated 10 out of 10 by O.D. Zerorez Phoenix
What do you like about our products and services?

Great product, wonderful service

Report a concern   December 21, 2015 — Rated 10 out of 10 by Christian Olin Zerorez Phoenix
What do you like about our products and services?

The team arrived on time and were extremely professional. Our carpet was in horrible shape as it had not been cleaned in about 10 years. It looks nothing short of amazing. They also did the tile in our bathroom and the white grout looks new again. These guys get what customer service is all about.

Report a concern   December 21, 2015 — Rated 10 out of 10 by Anne Alvis Zerorez Phoenix
What do you like about our products and services?

The reciting was very nice and my carpets have not looked this good sense they were new.

Report a concern   December 20, 2015 — Rated 10 out of 10 by Laure O'Neal Zerorez Phoenix
What do you like about our products and services?

Fair pricing. Professional service. Excellent results.

Report a concern   December 20, 2015 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

Everything, plus honesty and no high pressure sales talk.

Report a concern   December 20, 2015 — Rated 10 out of 10 by Sherri Wagner Lottes Zerorez Phoenix
What do you like about our products and services?

I have used your services for the last two years and would highly recommend you're company. Service techs are very friendly and know what they are doing.

Report a concern   December 20, 2015 — Rated 10 out of 10 by Andy Fitzgerald Zerorez Phoenix
What do you like about our products and services?

Very good customer service and cleaning job.

Report a concern   December 20, 2015 — Rated 10 out of 10 by M.A. Zerorez Phoenix
What do you like about our products and services?

professional

Report a concern   December 20, 2015 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Open communication from our tech Casey and the end result.

Report a concern   December 20, 2015 — Rated 10 out of 10 by Yvonne Borak Zerorez Phoenix
What do you like about our products and services?

The tech was very cautious to make sure that my property was not damaged. Using protective covers for corners as he moved the long hose from room to room. He took his time and that really pleased me. I knew he was doing a good job.

Report a concern   December 20, 2015 — Rated 8 out of 10 by C.M. Zerorez Phoenix
What could we do to improve?

Small area of carpet against wall had "green" color surfaced that was never there -- our carpets are beige. Don't know if too much solution/water caused this.
Husband noticed it when he came home. He blotted, brushed and used carpet cleaner and finally it looks normal again.

Report a concern   December 20, 2015 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Did a great job of cleaning the teenagers room

Report a concern   December 20, 2015 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Technician was very thorough. Took time to explain things.

Report a concern   December 20, 2015 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

eco friendly, service was on time and efficient.

Report a concern   December 20, 2015 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

That they don't contain chemicals

Report a concern   December 19, 2015 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Your product and services are exceptional. Your technician was knowledgeable and one of the most helpful technicians I have ever worked with. He was respectful, honest, and worked nonstop in a professional manner.

Report a concern   December 19, 2015 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

courteous staff both on telepone and the technician who came. The technician wanted to make sure we were satisfied with the work he did.

Report a concern   December 19, 2015 — Rated 10 out of 10 by John Collins Zerorez Phoenix
What do you like about our products and services?

The Tech was very thorough in explaining the process and the products being used to clean my carpet, chairs and tile. Very personable and professional

Report a concern   December 19, 2015 — Rated 10 out of 10 by Carolyn Simmons Zerorez Phoenix
What do you like about our products and services?

Our technician, Travis Nielson, was excellent--he was on time, efficient, and our carpets look beautiful. Thanks!

Report a concern   December 19, 2015 — Rated 10 out of 10 by L.T. Zerorez Phoenix
What do you like about our products and services?

everything. It was a clean smell, and tech said that my home did not smell when he came in. He said it smelled nice.


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