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based on 84571 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your telephone staff were very informative, answered all questions. Your technician was prompt, courteous and did a fantastic job. Kudos to Akbert Gutierrez on a job well done
They do a great job every time.
They were honest about the results I could expect.
Efficient, friendly, helpful.
The service was easy to schedule. The technician was on time and very knowledgeable. The service was completed in a timely fashion
I love the fact that your cleaning solution is not chemically based.
Excellent cleaning and on time service
Gets carpet clean and dries quickly.
The system is exceptional, carpets look like new. Technicians are very prompt, professional.
Our tech was awesome and very nice!
The services were superior. However, I was NOT notified of the time when they would arrive. As a result I was up at 5 am and vacuuming by 6 am. I called at 7 am and you said they would come between 4 and 6 pm. I am 89 and VWEY frustrated and upset by this snafu. Should I have you again or Stanley Steemer?
Good results
The carpet looks great.
most of all i appreciate the customer service. the technicians are very accommodating and there is always a great deal with the price. my floors are more clean after a Zerorez cleaning than after more expensive competitors in the past.
There is a spot in my bedroom where the technician missed a swath :( Although was not really visible until the carpet dried.
Excellent treatment, stain removal, and friendly staff
It really worked. It has been a week and the carpets still look great!
I had bad pet odor in a room of three that i requested cleaned. Zerorez did a great job of getting most of it out in that room. I called them and asked them to redo that room and they came back out, promptly, and did a great job. Thank you!
Carpet is cleaner than in years. Even some dog spots I didn't expect to be gone are also the man doing the work was friendly and helpful. I would use service again and would ask for the same man again.
The first guy that came to our house wasn't very thorough and our carpet still looked dirty. But we called you and you came back to our house and the second guy did a great job. Because you guaranteed your work, we will refer you to our friends.
I had to pay full price for the service to get out pet stains and they never came out at all and the rest of the hallway carpet doesn't look any cleaner than before Zerorez came out :(
Not happy with first cleaning. But after our callback the issue was taken care of the carpet was cleaned to what we had expected the first place.
Jeff was very professional. He did a good job cleaning the spots that were present.
did an excellent job and worked around items remaining and looks brand new. The technician was very knowledgeable and gave me good advice about wear on the carpet and areas of wear.
Quick efficient and done professionally. All good.
Fast,l afforable friendly service
Quick and effective
I still had a pet smell. I don't think a single pass without scrubbing or soaking does anything. I ended up using a Bissel carpet cleaner to clean the carpet and I am happy with it's result.
The technician was very knowledgeable and courteous. The carpet looks great and dried very quickly...the deliver what they advertise!
Clark was fantastic! I also liked that my carpet was not sopping wet, although I have had a slightly mildew scent while it's drying.