What our clients think of us!

The employee that came to my home arrived on time and the rugs were not damped so it didn't take too long to dry up.

No chemicals

There clean and ordorless.
Tech was friendly and efficent

Our technician, Scott, was exceptionally professional, thorough, and friendly. He cleaned our carpets, conditioned our large leather sectional, and sold us our annual supply of Zerorez water.

The first time I used your service I was impressed. This time, not so much. The carpet doesn't look or feel clean. I'd have you come back and re-do them, but my tile floors were such a mess after this cleaning I just don't want to move the furniture again, or have to clean the tile extensively again. I'll use another company next time.

Thorough and polite

All Natural Products and Pet Safe

I love the way everything looks after its clean

It left my carpets clean and sanitary 😄

Everything looked so great when you were done, even the grout.

Your very clean and healthy process - alkaline based, no soaps or residue.

no soap residue, clean smell after carpets are done, carpets stay cleaner longer.

Our very old worn carpet looks better than it ever has.

I just had my carpets done but already spots are resurfacing. I love you service but this is the second time this has happened, it's disappointing to pay so much and have the spots return so quickly.

pricing seemed high

Job well done

That they are not harmful to me or my family or my animals. Also that they are simple to use for everything around my home,

Disappointed with how the stairs cleaned up. Thought he should have gone over it a second time.

The young fallow that served us was very polite. That is the most important aspect of the job he performed.

We were able to easily make an appointment and schedule within a timely manner. The person who came out was very nice, explained what he would be doing, and was in and out relatively quickly with the carpets looking wonderful. A great experience!

Efficient and pleasant staff, pricing is affordable, results.

First of all, Anthony was very professional, did a great job, we purchased the 2 1/2 gal. of
empowered cleaning fluid and just like he said, we did our tile, appliances, and mirrors, and
our granite and it looks great, the best ever. We will now use Zerorez from now on & request
Anthony as our man.

Everything is explained. Work is performed efficiently and well

Very friendly staff and my carpets look gear!

I called to reschedule my appointment and was told it was all set, but I didn't get a call on the day I was supposed to for the time window. I called and they said it was never changed to the rescheduled day so I had to find another day that would work with my schedule. Then on the day they were scheduled to come between 10 and 12, he didn't show up til almost 1230. Overall, the tech was professional and friendly but all of these issues made for a very frustrating experience. I feel like the people on the phones should be just as professional as the people that come to my house- and should follow through when a customer calls.
Also, while I feel that the carpets are mostly clean, there is a line where the carpet is darker in the master bedroom. I know there are areas of wear and traffic, but I wasn't expecting to have dirt/dark lines remaining especially since my carpet wasn't drastically dirty to begin with.

Lack of chemicals

Carpet is really deep cleaned. Really takes 48 hours plus to dry though. Staff is outstanding.

Def not what the service is said to be. The second time that I've used you guys and once again I was disappointed you guys advertise as if this was the next great thing and I can get the same business and same service out of a mom-and-pop carpet cleaning service. I was not impressed with the service or see them at home nor was it a cleaning The second time that I've used you guys and once again I was disappointed you guys advertise as if this was the next great thing and I can get the same business and same service out of a mom-and-pop carpet cleaning service. I was not impressed with the service or see them at home nor was the cleaning. I will not be using zerorez again and I would not recommend it to anyone.

Name removed

I like that there is no chemicals used so the carpets dry faster. I like the water that I can use for all my household cleaning.
I was very happy with the service when the first time the spots didn't come out and you were cordial and happy to come back and redo the carpets. Thank you

They were able to get everything clean in a reasonable amount of time. The technician was very friendly with myself and my whole family.