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based on 84654 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great finished product! Friendly and knowledgeable technician. We could not have asked for anything more!
Better/cleaner products & process.
Quality service at a good price
They don't use lots of soap..... less water and the rugs stay looking cleaner longer
He was efficient kind and did a great job
Love the look and smell of the carpets. Will hire Zerorex again. Well done.
The technicians were nice but I don't believe the service warrants the charge. I ordered the tile and grout service and the grout still had quite a few dark spots and certain areas weren't cleaned.
cleaning was minimal, i can do better with my home floor cleaner
I thought my tech was amazing! Loved her lovely friendliness and drive! Plus my carpets looked brand new! I think this company is the best and the prices are the best!
I will definitely recommend this company to all my friends!
Sincerely,
First name removed
The first technician had a dirty machine and leaving dog hairs all in my carpet. The second tecnician that came did clean his machine so he gets A rating. You need to make sure machines are clean before cleaning a customers carpet, etc.
Mario, was an excellent tech, personable, efficient, and paid attention to detail. Both the carpets and upholstery were cleaned and refreshed.
Second time was a huge success. We have older carpets (30 year) with pet stains, but carpet looks like new now.
No film left on carpet
Scheduling a cleaning was easy and I like how there aren't harsh chemicals being used. The. Service was quick and well worth it!
Joaquin did was very pleasant and did an amazing job!
The guys showed up. Did their work and did a great job. I already recommended them to 2 friends
Fast, cheap service, always does a good job!
The technician asked questions, focused on our problem areas and was very efficient cleaning up at the end of the appointment. Our carpets and floors look fantastic! I would gladly recommend Zerorez to anyone.
Carpets still smell. They do look great
The service was great at the carpet look awesome
My carpets look amazing .The technician was absolutely incredible. He was extremely thorough and hard-working. I really appreciated him doing a good job because that is the most important thing that someone cares about what they’re doing and that’s what it seemed like. That is rare these days! . I’m very happy with the job!
Technician was great. Efficient, knowledgeable,friendly, and provided amazing results. Overall great service. Will continue to reccomend zerorez in the future.
Great demonstration of customer care during service. Technician very personable and obviously an expert in the business of carpet care.
Great cleaning process. Results are amazing. Super happy with service, been using Zerorez for I think for almost 18 years for my home and business. Thanks for great work.
Theresa Lyon and Enchanted Island Amusement Park :)
Jacob T. Is a top notch hire by Zerorez Phoenix. Zerorez is a company that has protocols and cleaning procedures in place. Those things can’t happen without employees to carry them out with heart and integrity! I’m beyond impressed with how our carpet and tile grout look after Jacob cleaned them! Saying I’m impressed by him is an understatement! Thank you Zerorez and Jacob for a job well-done!
I like that the carpet is cleaned without an excess of water.
We had our 3 bedrooms cleaned by Jacob this week.
He was punctual, professional, very polite, always had a smile, informative of products and my husband shared he was also very impressed with his very genuine personality and smiled when Jacob extended his hand to introduce himself
Along with his personal fine qualities his work was exceptional
Zerorex is an outstanding company. Professionally staffed, courteous and supportive. Our technician answered all of our questions and did a wonderful job on our carpet. So happy and thankful.
I have used Zerorez for quite a few years and they always do an excellent job. I highly recommend them.
The products did a wonderful job of cleaning. The person who came out to clean my carpets was very kind, professional and thorough and did an excellent job of cleaning the carpets. I would highly recommend your company.