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based on 87376 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets look almost brand new. There were no chemical odors left in the house. Luis Encinas pointed out areas when he was cleaning and I was shocked to see what a difference there was in the area he was cleaning and the areas that hadn't been cleaned - it was like day and night. I couldn't be more pleased and I definitely will be calling Zerorez again.
The service was amazing. Carpets look great! However I was scheduled for Saturday from 12-2 pm and when 2 pm came the tech wasn't there and then I called they said befor 3 and the t h ended up having issues and never showed up. We got rescheduled for Monday with discounts and the tech was still late the service was done free of charge but the business looked really unprofessional.
The final result of your quality cleaning method.
Great service, fair price!
Your technicians are always on time and very professional.
The tech did a very good job and took is job seriously. I was very satisfied with his work.
I like the fact you don't use chemicals.
Cleaned by carpets and tile perfectly! Thanks for a job well done, and your employee was a wonderful person.
It was very easy to get an appointment. They called when they said they would and came to our home when they said they would. My husband and I did not have to sit around for hours and wait. The young man that came to our home, was very polite, professional and neat in appearance. My husband and I were very satisfied with our carpets and our chair and ottoman that had been cleaned as well. Having Zerorez take care of our cleaning needs was a very positive experience and I would highly recommend them.
I experienced the best customer service from start to finish!
The technician was great.
on time, very thorough, respectful of our furniture and carpets by always wearing booties
Prompt service, very nice technician
Your technician was very professional and did a great jo on the carpet and tile.
I have used Zerorez several times in the past and will continue to do so. The tech was courteous and professional and did an excellent job.
The techs are always very friendly and efficient and I like that the product doesn't leave behind any residue.
Anthony did a really great job on our carpet - we are really pleased with the outcome.
I like that no chemicals are used. The technician was quite knowledgeable and offered suggestions on spot removals and what not to use.
Jake was very friendly and professional. My dining room chairs came out cleaner than I thought they would. I was extremely happy with the services. I will be using your company in the future.
They did a great job, explained everything and very nice.
That there are no harmful chemicals, ease of communication, and timely scheduling.
The service was great! I purchased a bottle of the all purpose cleaner as well. Love it!
That it doesn't use soap or chemicals
I like how my carpet looks after they are completed doing there work. Kind and courteous technician. explained everything and performed all of the work in a timely manner. This is the second time Zerorez has been to my residence.
Excellent service and work by Trey Rogers
Luis was friendly and professional. He's a great representative for the company. The people on the phone are courteous too.
no smells in rug or tile, my tile looks new.
Quick and professional.
The staff is knowledgeable and friendly. Product works good
Alex was excellent to deal with and very professional in his work ethic. His attitude will bring me back and recommend your company.