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based on 87375 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Green, quick drying
The service/technician was excellent!! Even showed up early! My carpet looks beautiful and white again! Highly recommend, Zerorez!! Thank you!
The guy who came out to clean the carpet was so friendly and just all around second
The results! Zerorez is simply the best carpet cleaning we've ever had done. Your techs are on time, careful with their equipment so not to damage hall corners, etc.
Josh was especially kind and helpful in explaining what I needed.
I look forward to having our tile grout cleaned in the near future.
Thanks!
Easy, fast, reliable, and quality service!
Our tech was very kind and through, on time and clean.
Loved the quality of the clean and the technicians were very professional and hardworking!
See yelp review
I bought the largest container of the empowered water. I plan on starting to use it soon. My pink velvet couch looks a lot cleaner (bought it at resale shop & it looked like it needed a thorough cleaning).
They did a great job was planning on buying new carpet now it can wait
I took the time off from work to be at my house for the appointment. I had a two hour window from 2-4. At five o'clock I called to ask where the technician was. I was told someone from dispatch would call me back. At six o'clock I hadn't hadn't received a call nor had the technician arrived. I had to call again. By 6:30 the technician arrived. For all of this inconvenience and the time I had to take off from work I was given a discount of about $40!! Not professional at all. I'm very disappointed. I was made to feel my time is not valuable.
Easy to work with, explained products and services in a professional manner. very satisfied with cleaning service.
Excellent service, good job, no surprises, outstanding young man
Professional and courteous technicians! All the stains were removed without saturating the carpets. An excellent job cleaning the grout! Our floors look new again!
My carpets look great! Everyone I talked to were both friendly and professional. Out technocian was efficient and vey nice too.
Your product worked beautifully. Trey was professional, kind and spoke to me in a language I could understand. I recently was in a car accident and suffered a whiplash and severe concussion. Trey spoke slow and was very detailed in his delivery to me. Which was necessary considering my injury. Very nice Man,
Organic services.
Carpet looks new.
I thought the service and the products were great.
I did feel that your prices are quite a lot higher than everywhere else.
Polite staff who makes the appointments and then calls when the technician is on their way
The carpet look and feel clean. They got dry pretty quick too.
Our technician, First name removed, did a wonderful job of estimating the cost of services, making helpful suggestions, and then carrying out the work to be done.
Our carpet is definitely cleaner!
The carpets look like new and the light citrus scent is very refreshing. The service was fast, friendly and our technician was very professional.
Professional staff.....very fast...too fast could at least spent a little more time on our worn out carpet.
I am a repeat customer and in the past I've had both Anthony and Amanda come to my home to clean my carpets. They both did a great job. A request was put in for either Anthony or Amanda to come out again. Instead the technician, Aaron, who came to my house today was rude and unprofessional. He came to my door and into my house without introducing himself or communicating what he was going to do and how much it would cost. I showed him the area to be cleaned and he started pulling out his equipment. I proceeded to ask him how much it would be and he gave me a quote of $117 for 4 areas. I showed him there were three areas and he said "I will do it this time but I could be a jerk and charge you more". This was very rude. When he was finished he stood with his clip board looking at me and saying nothing. He didn't tell me what he did or how much it was. He just put the inspection form in front of me to sign and took my payment and then walked out the door without saying anything. He was very unprofessional and unskilled in communication and customer service. After this experience and being treated in this manner, I can not in good conscious recommend Zerorez to my friends and neighbors. In the future you can honor the requests of your customers when they request a specific technician.
Like the natural/organic nature of the product.
Friendly techs and how clean my carpet and tile was when they left.
Excellent, fast , quality service . And technicians are always on time.
Alex was excellent to deal with and very professional in his work ethic. His attitude will bring me back and recommend your company.
It gets the job done