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based on 85354 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They use corner protectors to protect your wall corners from damage that might occur from the tubing they pull around with them. Workman are courteous and professional.
Everything! Prompt and courteous staff and made my 17yr. old carpet look like new (almost:)
No soaps and easy scheduling.
The Tech was very knowledgeable and provided excellent cleaning.
Overall, I think Robert Did a good job and he is an amenable fellow. As for the process itself, in the very few traffic areas, I was hoping for a better result. Most of the rest of my carpets were already quite clean.
My carpets were clean. THe technician was very helpful and knowledgeable. The price was reasonable
This is first time using Zerorez. The carpets and tile floors came out looking very clean, especially the tile grout which looks like new. The service technicians were very friendly professional.
It was a pleasure to have your representative David, working in my house. And, he was most helpful with suggestions for keeping the carpet clean.
This is the second time I have not been satisfied with the carpet cleaning results.
Quick and friendly and the technician explained everything very thoroughly.
The couches look great they got rid of mose of the cat hair. And they were very polite and nice.
The carpet looks much better, but it takes longer to dry than the estimated 2-4 hours as suggested by the technician.
Prices could always be lower.
Easy to set up, prompt service, friendly and professional. Clean carpet.
Great
The service tech was excellent , knowledgeable and explained every process that was taking place to clean tile and carpeting. He great asset to your company
Courtesy, efficiency, quality
John was very polite and did a great job
Your technician was very nice, but you are very over priced
Service was handled professionally and did refresh my carpets. Pricing was competitive and technician was even early!
There is a burn mark on my carpet that wasn't there before cleaning so I don't know if the cleaning machine caused it or not.
Outstanding performance. Got stains out that I had been working on for two years. Fast, courtesy, clean well groomed. Even refused to take a tip. Unheard of Customer service
The technicians are friendly and helpful/customer service oriented, wanting to do a great job.
Al was awesome!
Thank you! My carpets look amazing! :)
John was very helpful! He arrived right on time, and worked steadily. We were very satisfied with how well the carpets cleaned up!
No smell, no residue, fast service, friendly technicians.
Aaron was on time and did a great job taking care of my needs.
The carpet & tile look fabulous!
Thanks!
The level of honesty and no high pressure sales.
Your rep was very nice and very help he did a great job. Im glad i listen to KNIX
Your carpet and tile cleaning is by far the best company I have ever used. Your service tech (Tyler T) was very personable and very informative. I would recommend your service to my friend and workers.
Thank you Tyler T and ZEROREZ
Lenny Vierra
I asked the man to clean the corners by the toilet, in the bathroom he didn't do any of them, he did a couple by the shower. I asked how under the counters in the kitchen would be cleaned and he said by hand, and their is still some dirt under them. We moved all of the furniture out of all of the rooms so that we could get the floor cleaned very good. It was cleaned very good out where the machine cleaned however nothing was cleaned around any edges or corners.