- Phone: (480) 507-2419
- Visit Website
based on 87357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Several months ago, We had a gentleman who was just starting his carpet business and who had only one truck come and clean our carpets. He removed all the pet urine stains in our family room, he removed some major stains and most of the high traffic stains in our master bedroom. I am not blaming the young man who worked on our carpet. He was friendly, and was serious about doing a good job. He said if I wasn't satisfied he would re-clean the carpets and if I was still not satisfied, the company would send someone else to re-clean. I was satisfied that he did his best and redoing it wouldn't have made that much difference. If someone else came and did a better job, then my question would have been, why wasn't it done right the first time. The urine stains and were still visible in the family room and some stains along with high traffic stains in our master bedroom were still very visible. I understand that some stains especially high traffic stains will not come out completely, but after previous cleanings, our carpets were noticeably cleaner. I am not angry but I am a little disappointed so I have decided to have the person who cleaned our carpet before come back and clean it again.
Name removed
There was a lot of water left on my wood floor that I had to clean up. The water warped my wood floor at each enterance of my bedrooms. I know that water is involved in cleaning the carpet but I wasn't expecting it to damaged my other flooring.
Your team was efficient and thorough. They got in got the job done were friendly and fast
Like friendly service and professionalism. Like follow up and appointment making process.
My technician was very professional, informative and thorough in his work. He Explained the process of each service he was performing (carpet and tile), and went over the pricing before starting the job. He was patient and courteous and impressed me very much. I'm completely satisfied with my service.
Products are greet and the service was excellent
The carpets look renewed and clean, the pile restored.
First time using Zerorez and its the BEST my carpets have ever looked after a cleaning! And my carpet feels soft to walk on not stiff as it normally did.
The Technicians were so nice and professional I am singing your praises. Great Job!
good but too expensive
My carpets look amazing and our tech was polite and informative!
The service was very good. The young man who cleaned our carpets was polite and thorough. He put corner wall protectors on so he wouldn't mark the walls. The pricevwas right and overall we were very satisfied. We would recommend to friends and also we would use Zerorez again.
No harsh smell.
The carpets and the tile look great. Very professional and great customer service.
The young man who came to do the work was very polite and worked diligently.
Carpet looks brand new. No soaps or chemicals, safe for my dogs.
I like that the carpet is not full of chemicals. I also appreciate the professional, diligent and courteous employee.
Very professional and my carpets look wonderful.
On time and did a good job
On time. Friendly and efficient. Results were very good.
no chemecal! no smell
Showed up on time. Did a great job. Only took about an hour. Polite and professional.
Work was quick and well done. Tech was friendly and on time
Tech we Very professional, Polite, Well spoken and clean. He explained everything fully and gave us options.
No chemicals and great service
The technicians have always been very helpful and knowledgeable. They are courteous and professional. I like that the products leave no residue.
The tech, Alex was professional, friendly, and on time, and my carpet was really dirty and had pet stains. There are a few places on the carpet that the Zerorez cleaning seemed to help, but I just don't think your product works very well. I rented a carpet cleaner from Lowe's and went over the stains and dark wear areas left on the carpet after the zerorez treatment. My "dirty" water was almost black with lots and lots of dirt. I have a hard time believing there should have been dirt left in the carpet after a professional carpet cleaning! I feel like the money I spent on zerorez was mostly wasted.
There were no messy water residue.
The technician was on time, polite, and neatly attired. The service was excellent and the carpets look 100 percent better. Everything was explained thoroughly.
product is great and services is outstanding
Does not even look like the carpets have been cleaned!!!