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based on 84588 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I first and foremost liked the way zerorez responded to my needs as if it were their own home. The representatives Troy ( from last year) and Anthony from this year, were so polite and professional. Their service was superb! The best results by far!
The carpets don't get too wet. There is no bed smell from the cleaning products.
Kid and Pet Friendly
The product is awesome and so are your people. You are extremely too expensive
Professional and courteous. Got right to work and cleaned up after. Informed us about waiting to put furniture back on carpet. Albert was very helpful and informative.
Steve was a terrific technician, very friendly and extremely knowledgeable. We will absolutely recommend Zerorez and in fact already have.
Excellent customer service from the 1st phone call thru the process and maintaining the floors in the future.
On time and great tech
Our carpets look amazing and I love the Zerorez water to use on our wood floors.
I like how professional the company is.
Great job with tile and carpet cleaning !!!
Some of my heavy traffic areas were cleaned with extra attention. For example, the tech 'thought' he got up a simple coffee stain, but as the carpet dried, it was still there. I removed more of it with a simple cleaner and towel on my hands and knees.
I guess my suggestion is to take the extra time to address all areas with same amount of effort and care. On my last cleaning, the tech easily removed most of the 'seemingly' heavy areas, but this time a couple areas didn't look as if they had been cleaned at all.
Great customer service! Very friendly and helpful :)
good customrer service and clean carpet
I recieved a phone call giving the option of your technition coming early. The tech arrived early and was well informed, friendly, and efficient. Andrew gave me some options to consider given the age of our carpet.
you offer a quality product and good techs.
Professional - on time - quality work
Customer service was great from setting up the appointment to the actual service visit.
Very professional
Excellent quality cleaning and very professional personnel.
Never had such a clean carpet and same with the chair!! Technician was very knowledgeable and friendly.
Loved Edwin. Such a hard worker....took his time?
professionalism of personnel carpets are so fresh after being cleaned
Timeliness and extra attention to detail that was provided. Andrew was awesome!
Nothing......I,m satisfied with the service you provided....it,s just that I don,t have much opportunity to make recommendations
YOU GOT THE CARPET CLEAN AND IT LOOKS REALLY GOOD.
We've used Zerorez in two different states and have found the quality of service to be excellent.
No stiff carpet. The stains seem to be gone.
your service tech, Brian Hamilton, is fantastic. Your services are priced reasonably and your product works great.
Cleaning was done in a very professional , caring manner. All processes were explained. Carpet dried quickly and we were able to resume normal life.
Great service