What our clients think of us!

I like that you don't use soaps and cleaning products that we don't know what is in them.

Clean carpet!

The people.

Very professional staff and carpets dried quickly and look fabulous

Always great. Will always call you guys back. Next time my tile and grout

Efficient quick and friendly

The service was top notch. Christian was professional and provide us with upfront and honest service. I would recommend Zerorez to anyone wanting cleaning service.

I like the way Anthony got the pet stains out. I also like the way Linnie arranged all the services.These two make me want to tell everyone about zerorez.

No spell and doesn't dry stiff! Employees are very professional and friendly, price is also very fair.

He did a great job on our carpets and I plan to use your company for tile and grout. Thank you! The man that did the work was very pleasant to work with and I will refer friends to Zerorez!

very professional and on time... carpets dried quickly!

No residue after shampoo of carpets and stains gone!

Tile and grout looked new. Gentleman was respectful and no pressure for upsale

Its the best the carpets' ever been and the carpet is very old and I'm not ready to replace it. It looks great thanks so much

Always a job well done!

On time for appointment, courteous tech, great cleaning.

I was very happy with the cleaning. The men did a very good job, completed the work quickly and explained the work to be done. They left no mess.

Your service person was to arrive between 4 p m --6 p m. We were supposed to get a phone call 15-20 minutes before he was to arrive. No one called, no one arrived during the scheduled time.
We were just about to sit down for dinner at 6.20 pm , when your man arrived unannounced. He was lucky that I answered the door. After a brief discussion we let him in to proceed with his tasks.Albert did an excellent job, he was very professional and apologetic.He is a very nice young man.Unfortunately I can not say the same thing about your office administration.

The tech was easy to talk about what needed done. Carpet was real clean.

The ladies were very good who did our carpet cleaning.

Amanda was able to remove all of the stains. The carpet looked beautiful!

Sean did a great job. Carpets were clean and dried quickly.

Carpets came out great

Great results, fast drying time and friendly technicians.

The guy was honest and very nice!

The service tech was excellent in his work. Good product goes only so far, good techs make it all happen.

Great service, exceptionally clean carpet

Honesty

I have taken my time to write this response. I was not happy with the service. This was my first time using Zerorez and my carpet was not even a year old and very little traffic.
The salesman (and I will refer to him as such) told me that stain guard comes up in a steam cleaning and that I needed to re-apply it now. I did, for an extra $125.00.
This was not discussed during my appointment phone call where we set the price. AND Not only was this not true, but when I called the company that I bought the carpet from they said new carpets are stain resistant and don’t even need stain guard. I also found out that stain guard is usually good for a couple years.
I called Zerorez and complained. They said they don’t instruct the workers to pressure customers. I actually felt lied to. They said it’s an option and I chose the option…I said that I was lied to and mislead.
Result: IF I hire them next year, they will credit me the $125.00 toward my next service. UNacceptable.

You did a great job. What disappoints is your high prices for area rugs and additional fees if I want things really clean and the fact that you don't move furniture. I can see where you wouldn't move heavy items like pianos, but I'm a middle aged woman who has to move everything herself.