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based on 87357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the results!! Everything was explained well by the Technician.
The products with no harsh chemicals work ten times better than the cleaners that do. It is very impressive
Kyle was very conscientious and did a great job on our floors. We highly recommend him and your company and plan on using your services again in the future.
Polite, explained what he was going to do and why.
The guy you sent showed me a flashlight that in the dark, you could see where the cat had peed. I have never had a Zerorez person do that before. He worked very hard on getting that stain out. None of your other employees did that. They would spray something all over but it never really got it all out. I wish I had this employee every time. His name was Joshua George. I waisted money on the other times I had Zerorez come out when I didn't really get that smell out of that one room.
No chemicals.
Clean without chemicals
The technician was very nice and helpful. The carpets look great and were cleaned in an efficient and timely manner. I have had positive interactions with the employees at Zerorez. This is the second time I have had my carpets cleaned by Zerorez and I will be calling them again to schedule another cleaning in the future.
Your technicians are phenomenal and our carpet looks and feels GREAT!
The technician was polite. He got to my house late in the day after working on other's carpets, and I feel I was treated like his first customer of the day. (Thanks Dillon). I love the floors too.
They were able to work us in early. Friendly associate.
I love how the carpet feels after it dried.
very thorough, friendly and on-time!
The service was awesome and the technician was very polite and friendly. The carpet looked great!
speed of service and outcome of services
On time, technician always has a smile and friendly, carpet is never really wet but is clean.
Did not get the time that I requested even though I booked 3 weeks in advance.
Not all stains removed.
Carpet felt "crunchy" and stiff in many places.
On time & great job. Have used the service 3 times
The technician was prompt, courteous, efficient, and explained everything that was going to happen.
no harsh chemicals
I had a stubborn adhesive issue on my carpet and Zerorez was able to remove it.
I also cannot say enough about my Zerorez technician who was not only respectful and good natured, but he took the time to answer all of my questions in such a professional way. James is now my requested tech for future cleaning needs. Hiring people like James will bode well for your company.
The technician was actually early , which we appreciated , and the office called before hand to ask if it was ok that he arrive early . He was very friendly and informative. There were no overpowering perfumey smells . Upfront and honest about what results to expect and the cost .
the quality of work, the pricing, the cleanliness (for lack of a better word) of the guys that come out to do the work. everything is upfront (no hidden costs) and the results are fabulous!
I looks much better than I expected considering how bad it looked before. I'm quite happy with the job.
The service was professional and completed in a very timely manner
Tech was fast and pleasant and my floors looked great.
Customer service rep was knowledgable and friendly. Service was completed in a timely manner. Results are fantastic. Service man was extremely nice and did a fantastic job.
tile looks great. staff who came was very professional.
Honest people and great results
Quick, easy, friendly