Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 23, 2016 — Rated 10 out of 10 by T.A. Zerorez Phoenix
What do you like about our products and services?

I like the products that you use to clean the carpet. I feel like the carpet stays cleaner longer than when I've used other companies.

Report a concern   June 23, 2016 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

The carpet is clean, very little odor while drying.

Report a concern   June 23, 2016 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

i liked the professional attitude and work ethic of Sam who cleaned our rugs. He spent time and did not rush.

Report a concern   June 23, 2016 — Rated 10 out of 10 by J.A.W. Zerorez Phoenix
What do you like about our products and services?

Great service and communication. Tech was great, sharp, explained the system and did a super great job. I'd never used Zero Res before, but had heard the ads for years. Glad I chose your company!

Report a concern   June 23, 2016 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Carpet is soft not stiff after cleaning. Stays clean looking longer.

Report a concern   June 23, 2016 — Rated 9 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Scheduling was easy and convenient to my availability. The technician was on time and efficient. Entire process returns awesome results each year I have the service performed.

Report a concern   June 23, 2016 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Great customer service & good cleaning & fair prices

Report a concern   June 23, 2016 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling, quality service - the feel of the carpet is fantastic!

Report a concern   June 22, 2016 — Rated 10 out of 10 by Sarah Braun Zerorez Phoenix
What do you like about our products and services?

I have had zerorez out twice to clean the carpet in our home and both times the service was done fairly quickly and the employees were very kind and knowledgable. Stains that I think would never come out, you guys get out so quickly!

Report a concern   June 22, 2016 — Rated 10 out of 10 by Delilah Dow Zerorez Phoenix
What do you like about our products and services?

The service provided by Dustin Olkey was fast,friendly,and fantastic. My carpet looks new again,and I have lived there 2 years with multiple stains,ashes,and other grime that I could not get out and he did just that. I love it and the wonderful tips he gave me on maintaining a clean carpet.

Report a concern   June 22, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

This was the 2nd time Zerorez had done floors for us. This experience was every bit as satisfying. Christian went far beyond my expectations for helpfulness and knowledge!!

Report a concern   June 22, 2016 — Rated 10 out of 10 by Penny Harman Zerorez Phoenix
What do you like about our products and services?

Technicians are trained in appropriate customer service. Options are presented professionally. The carpets and tile look great.

Report a concern   June 22, 2016 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service, very nice and professional technician.

Report a concern   June 22, 2016 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

I love that there are no harsh chemicals in the products.

Report a concern   June 22, 2016 — Rated 3 out of 10 by R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did a very good job on the carpets.I have my tile cleaned, good job on the tile but my baseboards have crap all over them and the corner guards were not used

Report a concern   June 22, 2016 — Rated 10 out of 10 by M.A.D. Zerorez Phoenix
What do you like about our products and services?

Was very pleased with the results. Would recommend this to anyone. Product work wonderful and took out black grease spots is orderlrss and all natural products. Good for pets.. Rugs look beautiful.
Samuel was very nice and friendly explained everything before and after he was done.
I plan on using the, again I was so pleased..

Report a concern   June 22, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

No chemicals, carpets dried quickly

Report a concern   June 22, 2016 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

The guys in the field are very nice and do a great job.

Report a concern   June 22, 2016 — Rated 10 out of 10 by G.C. Zerorez Phoenix
What do you like about our products and services?

Serviceman was very nice and knowledgeable.

Report a concern   June 22, 2016 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals and no crunch to my carpet after it dried! And my carpet looked great too. The technician was super knowledgeable and answered all my questions well.

Report a concern   June 22, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

The carpets look so clean and beautiful. The technician did a very thorough job and was very polite. I love that there are no chemicals used.

Report a concern   June 22, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look and feel great. Great customer service!

Report a concern   June 22, 2016 — Rated 10 out of 10 by Carla Cox Zerorez Phoenix
What do you like about our products and services?

No othe carpet cleaning company will ever touch my carpets ever again! They have never looked better! The service people were great very knowledgeable , efficient and personable.

Report a concern   June 22, 2016 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Robert was early to our appointment, he was friendly, professional and did a great job. Would highly recommend Robert and Zerorez!

Report a concern   June 22, 2016 — Rated 10 out of 10 by R.L. Zerorez Phoenix
What do you like about our products and services?

Very professional and excellent results.

Report a concern   June 22, 2016 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

They are clean and dry quickly. The technician's have always been nice.

Report a concern   June 22, 2016 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Amazing results and efficient professional service technicians.

Report a concern   June 22, 2016 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

The treatment cleaned stains in our carpet that no other product or service was able to remove. Additionally the technician was very efficient and professional.

Report a concern   June 22, 2016 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

I liked the short wait window of two hours and the fact we received a call that our technician could show up even earlier. The gentleman who came to our home was professional and worked efficiently and quickly. The rug and tiles all looked fabulous. We will definitely use Zerorez again. Thank you

Report a concern   June 22, 2016 — Rated 5 out of 10 by M.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Your service wasn't a "disappointment". I just feel it was average. The one thing that could be improved is I had my couch cleaned and the equipment that was used to clean it wasn't in the truck. We had to wait quite awhile for someone to bring that piece of equipment. That delayed the cleaning process. That kind of irritated me.


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