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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet is clean, very little odor while drying.
i liked the professional attitude and work ethic of Sam who cleaned our rugs. He spent time and did not rush.
Great service and communication. Tech was great, sharp, explained the system and did a super great job. I'd never used Zero Res before, but had heard the ads for years. Glad I chose your company!
Carpet is soft not stiff after cleaning. Stays clean looking longer.
Scheduling was easy and convenient to my availability. The technician was on time and efficient. Entire process returns awesome results each year I have the service performed.
Great customer service & good cleaning & fair prices
Ease of scheduling, quality service - the feel of the carpet is fantastic!
I have had zerorez out twice to clean the carpet in our home and both times the service was done fairly quickly and the employees were very kind and knowledgable. Stains that I think would never come out, you guys get out so quickly!
The service provided by Dustin Olkey was fast,friendly,and fantastic. My carpet looks new again,and I have lived there 2 years with multiple stains,ashes,and other grime that I could not get out and he did just that. I love it and the wonderful tips he gave me on maintaining a clean carpet.
This was the 2nd time Zerorez had done floors for us. This experience was every bit as satisfying. Christian went far beyond my expectations for helpfulness and knowledge!!
Technicians are trained in appropriate customer service. Options are presented professionally. The carpets and tile look great.
Great customer service, very nice and professional technician.
I love that there are no harsh chemicals in the products.
You did a very good job on the carpets.I have my tile cleaned, good job on the tile but my baseboards have crap all over them and the corner guards were not used
Was very pleased with the results. Would recommend this to anyone. Product work wonderful and took out black grease spots is orderlrss and all natural products. Good for pets.. Rugs look beautiful.
Samuel was very nice and friendly explained everything before and after he was done.
I plan on using the, again I was so pleased..
No chemicals, carpets dried quickly
The guys in the field are very nice and do a great job.
Serviceman was very nice and knowledgeable.
No chemicals and no crunch to my carpet after it dried! And my carpet looked great too. The technician was super knowledgeable and answered all my questions well.
The carpets look so clean and beautiful. The technician did a very thorough job and was very polite. I love that there are no chemicals used.
Carpets look and feel great. Great customer service!
No othe carpet cleaning company will ever touch my carpets ever again! They have never looked better! The service people were great very knowledgeable , efficient and personable.
Robert was early to our appointment, he was friendly, professional and did a great job. Would highly recommend Robert and Zerorez!
Very professional and excellent results.
They are clean and dry quickly. The technician's have always been nice.
Amazing results and efficient professional service technicians.
The treatment cleaned stains in our carpet that no other product or service was able to remove. Additionally the technician was very efficient and professional.
I liked the short wait window of two hours and the fact we received a call that our technician could show up even earlier. The gentleman who came to our home was professional and worked efficiently and quickly. The rug and tiles all looked fabulous. We will definitely use Zerorez again. Thank you
Your service wasn't a "disappointment". I just feel it was average. The one thing that could be improved is I had my couch cleaned and the equipment that was used to clean it wasn't in the truck. We had to wait quite awhile for someone to bring that piece of equipment. That delayed the cleaning process. That kind of irritated me.

I like the products that you use to clean the carpet. I feel like the carpet stays cleaner longer than when I've used other companies.