Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 20, 2016 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Fast and friendly service. Techsdo a great job

Report a concern   June 20, 2016 — Rated 9 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Floors came out great, but some spots missed.

Report a concern   June 20, 2016 — Rated 10 out of 10 by E.A. Zerorez Phoenix
What do you like about our products and services?

Chem free, awesome people, great job!

Report a concern   June 20, 2016 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

the worker Albert was great!

Report a concern   June 20, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   June 20, 2016 — Rated 7 out of 10 by V.R.K.Z. Zerorez Phoenix
What could we do to improve?

There are still 2 large spots in the waiting room.

Report a concern   June 20, 2016 — Rated 8 out of 10 by A.M. Zerorez Phoenix
What could we do to improve?

The person that came did a great job on our carpet & chairs!

Report a concern   June 20, 2016 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

The carpet doesn't dry all stuff & crusty

Report a concern   June 20, 2016 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

I like how the carpet does not feel sticky.

Report a concern   June 20, 2016 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

My carpets truly felt clean and the carpet cleaner that came to our home spent a lot of time and did a thorough job! I was very happy with the results!! My only concern is the cost which was almost double to what I have paid in the past. If it wasn't so expensive I would use zerorez more often. With that being said, I would use zerorez in the future and recommend their services.

Report a concern   June 20, 2016 — Rated 9 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Prompt and courteous service that exceeded my expectations.

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

Good service

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.M.B. Zerorez Phoenix
What do you like about our products and services?

Customer service was great. Renee and Hayden were very helpful and professional.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

The whole process was easy and smooth. Albert was professional and friendly! I like the whole idea behind Zerorez- thank you!!

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

All employees are very nice and helpful.

Report a concern   June 19, 2016 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

carpets are very clean

Report a concern   June 19, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

10

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Very quick and on time

Report a concern   June 19, 2016 — Rated 9 out of 10 by L.A.M.T. Zerorez Phoenix
What do you like about our products and services?

Most our friends and family have tile in the high traffic areas. Our carpet beyond help...but if asked will be positive.

Report a concern   June 19, 2016 — Rated 10 out of 10 by H.T. Zerorez Phoenix
What do you like about our products and services?

Quality of service

Report a concern   June 19, 2016 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

not at this time

Report a concern   June 19, 2016 — Rated 9 out of 10 by N.N. Zerorez Phoenix
What do you like about our products and services?

Very professional technician, drys quickly, and carpets look plus feel clean.

Report a concern   June 19, 2016 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Prompt and very professional, will use them again in a heartbeat. Just don't waste money on the fabreze application

Report a concern   June 19, 2016 — Rated 10 out of 10 by H.D. Zerorez Phoenix
What do you like about our products and services?

Usually get most of the stains out of carpet and the carpet is cleaner than aNY other company I've used.

Report a concern   June 19, 2016 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Your service tech was very thorough and did a great job on our carpet.

Report a concern   June 19, 2016 — Rated 7 out of 10 by R.C. Zerorez Phoenix
What could we do to improve?

Consistency. The previous visit didn't improve anything. It looked no different than if I took a mop to the floor. Then to find out I was charged for having the carpet cleaned. The seller had it cleaned when he moved out. The grout was still white instead of showing its full natural color. This last visit was almost perfect. He almost removed all the white haze. I hope whoever showed up the first time is no longer with you. This second visit proved nothing was done.

Report a concern   June 19, 2016 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Quick service good value.

Report a concern   June 19, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Quick, easy and courteous.

Report a concern   June 19, 2016 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I like the results of your system. I am also glad that there is no smell or "crunchy" feel after completion!! The techs I have had are all polite and careful of my belongings. Sean, my tech last week wldo took the time to explain what I could do to keep my carpet in better condition for greater longevity. Most of my house is now tile so I will use Zerorez to clean that in the future!!!!!!

Report a concern   June 19, 2016 — Rated 7 out of 10 by B.C. Zerorez Phoenix
What could we do to improve?

I was surprised the carpets were so wet. My area rug took 3 days to dry. The carpets look good and the tech was very curious and cleaned up after the job.


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