Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 19, 2016 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

My 12 year old grout looks brand new! I was super impressed with your tech. He explained the process, the products and what I could expect from the process. Then he exceeded my expectations. He was friendly and approachable yet kept it professional. Our house is ready to be sold and I can't thank you enough for helping us to get it that way! I will be calling you back to have you clean our new house when we get it. THANK YOU!

Report a concern   June 19, 2016 — Rated 10 out of 10 by Amie Perez Zerorez Phoenix
What do you like about our products and services?

Quality. My floors come clean!

Report a concern   June 19, 2016 — Rated 7 out of 10 by G.I. Zerorez Phoenix
What could we do to improve?

This is the 4th time I used your service, and this time more spots were not removed. I'm not sure why this time was not as effective as other times, but I am disappointed in outcome. Name removed

Report a concern   June 19, 2016 — Rated 10 out of 10 by John Morgan Zerorez Phoenix
What do you like about our products and services?

Awesome professional service

Report a concern   June 19, 2016 — Rated 6 out of 10 by R.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rates too high

Report a concern   June 18, 2016 — Rated 10 out of 10 by F.K. Zerorez Phoenix
What do you like about our products and services?

We liked how nice the man who cleaned our carpet explained everything, he was neat and clean and orderly. We especially like the way our carpet looks! It's hasn't looked this clean for a very long time.

Report a concern   June 18, 2016 — Rated 10 out of 10 by S.F. Zerorez Phoenix
What do you like about our products and services?

We had a permanent stain in the carpet when we moved in. We tried to get it up with a Rug Doctor and 2 other carpet cleaning services. It always came back. We also had cat urine smells and nothing worked. The first time we used your service I had the extra pet cleaner added and we have not had any problems. The "returning" stain has never come back. That is why we used your service again. I have had friends say I pay more than they do for cleaning and I probably do but your service works so it is worth it and I will recommend to others.

Report a concern   June 18, 2016 — Rated 10 out of 10 by Judy Bernas Zerorez Phoenix
What do you like about our products and services?

Able did a great job

Report a concern   June 18, 2016 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Quick to schedule, the person who came to clean my rug was very friendly, respectful and got the stain out of my rug beautifully.

Report a concern   June 18, 2016 — Rated 10 out of 10 by Jody Kurosky Zerorez Phoenix
What do you like about our products and services?

great job thanks

Report a concern   June 18, 2016 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Very informative of how there services work and love that the empowered water is safe and clean for my children and dogs!

Report a concern   June 18, 2016 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

They were here on time and the service was relatively quick and the carpets look great so far. I love how the carpets were dry so much quicker than other carpet cleaners I've had in the past. Our technician was Casey C. and he was knowledgeable, friendly, and he did an amazing job.

Report a concern   June 18, 2016 — Rated 8 out of 10 by P.S. Zerorez Phoenix
What could we do to improve?

Maybe try to get spots out a little better

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Great results, tech was super, knowledgeable and explained in detail to cover all my concerns.

Report a concern   June 18, 2016 — Rated 8 out of 10 by S.M. Zerorez Phoenix
What could we do to improve?

$25 for spot cleaning seems high. We had some pet stains that did not appear to be showing until the carpet was cleaned. We noticed them after the carpet dried. They did come out after I cleaned the area again. I'm not sure if this is normal (for the cleaning to make them more visible) or the general dirtiness of the carpet was hiding them.

Report a concern   June 18, 2016 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

Fast, friendly, and great product

Report a concern   June 18, 2016 — Rated 10 out of 10 by G.Q. Zerorez Phoenix
What do you like about our products and services?

Dustin was amazing and very thorough. explained everything and so friendly.

Report a concern   June 18, 2016 — Rated 10 out of 10 by David Sanderson Zerorez Phoenix
What do you like about our products and services?

Nothing left on the carpet after cleaning and it's really clean

Report a concern   June 18, 2016 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

Nice people fast job.

Report a concern   June 18, 2016 — Rated 10 out of 10 by C.J.F. Zerorez Phoenix
What do you like about our products and services?

Employees are extremely professional. Travis was exceptional, he explained the process, was diligent and attentive to details, and explained why some stains were not able to be removed. Travis arrived on timed and I always felt safe.

Report a concern   June 18, 2016 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

Perfect service an carpets look amazing !! Will never go anywhere else

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Much better result than Stanley Steemer

Report a concern   June 17, 2016 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

You always give good service and good advice on how to keep floors and carpets clean. Also you don't use harsh cleaners, just water. WOW!!!

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Travis did an excellent job. Everything looks new again.

Report a concern   June 17, 2016 — Rated 10 out of 10 by Allison Vance Zerorez Phoenix
What do you like about our products and services?

Great customer service!

Report a concern   June 17, 2016 — Rated 10 out of 10 by Sylvia Schmidt Zerorez Phoenix
What do you like about our products and services?

Everything went well & the job looks fine. Besides,Hayden is a very nice guy.

Report a concern   June 17, 2016 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Terrific job on the tile and grout. The technician, Amanda, was very professional and thorough.

Report a concern   June 17, 2016 — Rated 10 out of 10 by I.D. Zerorez Phoenix
What do you like about our products and services?

Excellent job with a difficult situation

Report a concern   June 17, 2016 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   June 17, 2016 — Rated 10 out of 10 by Jean Klein Zerorez Phoenix
What do you like about our products and services?

Service man was just great. He explained what he was going to Email address removed and then set about doing it quickly. We had just closed on our new house about 1 pm and he came right at 4 pm as scheduled allowing us to move in the next day.


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