Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2016 — Rated 9 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

The Tech was awesome!

Report a concern   August 24, 2016 — Rated 10 out of 10 by L.P.M. Zerorez Phoenix
What do you like about our products and services?

Good for the environment and for our family safety.

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.V. Zerorez Phoenix
What do you like about our products and services?

No chemicals, no residue, safe, and friendly.

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

The men were very professional and let me know what they were doing. They did a very thorough job.

Report a concern   August 24, 2016 — Rated 10 out of 10 by A.L.H. Zerorez Phoenix
What do you like about our products and services?

The young man was very neat and well organized . Did a great job. Thank you.

Report a concern   August 24, 2016 — Rated 10 out of 10 by Y.D. Zerorez Phoenix
What do you like about our products and services?

very hard worker, took time with each item, asked about any other pieces to clean that he saw, did an amazing job presenting our options.
And the final job we are very happy about. Definitely use again

Report a concern   August 24, 2016 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

Love the way my carpet feels after it dries. No hard spots. Just cleans and soft! They showed up early and were so nice and professional!

Report a concern   August 24, 2016 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Great customer service. Great results. No chemical smell. Travis was a great technician.

Report a concern   August 24, 2016 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Some of your technicians, like Dylan are polite, obliging and does a nice job.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.L.M. Zerorez Phoenix
What do you like about our products and services?

Felt the floors, particularly the grout is very clean. The couch looked like new!

Report a concern   August 23, 2016 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

On time. Stains are gone.

Report a concern   August 23, 2016 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

On time, professional, thorough, and non-pushy!

Report a concern   August 23, 2016 — Rated 9 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

Cleaned very well- loved that there are zero chemicals for my kids, dog and family!

Report a concern   August 23, 2016 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

That they actually work, I was very happy with the way the carpet came out. Also my technician Jake was very nice, he did a great job!

Report a concern   August 23, 2016 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

Friendly experienced personnel, and no chemicals!

Report a concern   August 23, 2016 — Rated 6 out of 10 by M.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We had our tile cleaned. After the technician left, I noticed an area of dried dirt from the cleaning, on the wood floor which connects to the tile. I took a towel and wiped it with water...it was filthy. It took another 5 or so towels, followed by a regular mopping to get rid of the haze and stop having dirt come up. Later, when I went in to the master bath, I noticed the same thing on the tile in the middle of the room. The floor had not been properly cleaned off.

I will say my kids bathroom floors look great, but I did not expect to have to put in work on my floors following a cleaning.

Report a concern   August 23, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Efficient

Report a concern   August 23, 2016 — Rated 10 out of 10 by S.V. Zerorez Phoenix
What do you like about our products and services?

The carpet looked good and smelled nice.

Report a concern   August 23, 2016 — Rated 10 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Pleasant team members and my carpet looks like new.

Report a concern   August 23, 2016 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

The technician is always respectful of my home, they call before arrival, and the carpets are well cleaned.

Report a concern   August 23, 2016 — Rated 9 out of 10 by B.G.A. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   August 23, 2016 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Product and customer service was as good as it gets.

Report a concern   August 23, 2016 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Did great job

Report a concern   August 22, 2016 — Rated 5 out of 10 by S.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet looks great but the area rug was damaged by the equipment during the cleaning.

Report a concern   August 22, 2016 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

Nontoxic products, especially with kids in the house.

Report a concern   August 22, 2016 — Rated 10 out of 10 by Barbara Toombs Zerorez Phoenix
What do you like about our products and services?

Very professional people who did a great job and really seemed to CARE. Service was as advertised - left carpets REALLY clean and not "crunchy" as we've had in the past. EXCELLENT!

Report a concern   August 22, 2016 — Rated 0 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

First name removed

Report a concern   August 22, 2016 — Rated 8 out of 10 by A.J. Zerorez Phoenix
What could we do to improve?

Carpets looked great the first 5 days, but old stains are starting to seep through today.

Report a concern   August 22, 2016 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Friendly staff and quick and good service.

Report a concern   August 22, 2016 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

I can't think of anything. But People very seldom ask me who cleans my carpet, so it is not likely I would recommend you if no one asks.


Privacy Policy