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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were on time and worked hard to do a great job.
Detailed work
Friendly
Technician was very professional. The service he did was completed in a timely fashion with no left over mess.
I am amazed at how great the tile and grout look. this tile and grout are 20 yrs old, and they look almost like new. You had done my daughters home when she first bought it, and I was impressed then. I have paid more to other companies and had less results, I am very happy. The young man who did the floor was very kind and polite, he's a keeper! I have already to 2 of my friends about it, and they have taken down your information. I am sure you will be getting a call.
I love the Empowered Water! What a great product! I use it on everything. The customer service is fantastic! My technician was very knowledgable about his work, answered all of my questions, and did a great job on the carpet! Thanks Zerorez!!
BEST customer service! From the time you call...if you happen to get voicemail.......it is the absolute BEST voice mail message I have EVER heard....particularly from a business. I am a repeat customer. Products make even the worst looking carpet look good and fresh.......and.....ZERO REZ! They show up when they say they will.....tech was extremely polite and did an excellent job! I am a very satisfied customer. Oh yes....and prices reasonable as well!
I liked fact that the carpets didn't have that chemical smell that most carpet cleaners have
Very affordable, friendly and did a great job on all five area rugs:)
professionalism, knowledge of carpet and cleaning needs and zerorez procedures, friendliness,and timeliness.
Lower your pricing
Service itself was great but customer service is lacking grestly. Although the supervisor was great the first person I talked to left a horrible first impression.
Prompt and high quality service
Excellent product with service provided by friendly professionals. It doesn't get better.
We love you guys!
Crew was great explained everything answered all of my questions. Very professional I already have you doing my carpets. So now you will do my tile. Your employees do you well. Good employees are hard to find.
The tech you sent out was an amazing young man, very professional and knowledgable!
Nicole was friendly and edficient
May rug looks great. I like that you don't use soap. The young man that came out was very professional
quick and dry
Zerorez will pre-test stains prior to treating to ensure the proper type of treatment is applied. The cleaning results to both my carpet and tile were outstanding and there is no lingering odor/aroma after the job has been completed. My prior cleaning services use such harsh chemicals, it burns my throat.
Professional courteous employees,no pressure sales. Efficient, thorough service/process.
The tech was friendly, fast and professional. There was no chemical smell from the products used and the carpets dried quickly!
Very clean and technicians are professional
The company was able to remove all the stains and asked all the right questions.
TRAVIS THE TECHNICIAN WAS VERY POLITE AND PROFESSIONAL. HE ARRIVED ON TIME AND EXPLAINED WHAT HE WAS GOING TO DO, AND DID A GREAT JOB. I LIKE THE FACT THAT THERE IS NO RESIDUE LEFT IN THE CARPET.
no harsh chemicals
Service was excellent. Product did a good job and I would use zerorez again. Recommended your company to my son.
Fast skilled staff
Easy to schedule, affordable, quick availability of appointments, quick service, friendly knowledgable technician.