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based on 85358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Absolutely everything. Service was fantastic, called 15 minutes ahead and rep, Sam, was prompt, courteous. Sam explained what he was doing and was very thorough. Removed a few spots and asked our opinion before he continued on. The house spelled great while he was cleaning and after. Sam was one of the best reps I have encountered through any company in a very long time. He is a great representation of your company. I will definitely use your services again and have already recommended you to others. Thank you for a great experience and a very clean house!!!!!
Professionalism of technician and end product.
That they are natural ingredients.
Excellent job
great cleaning with super nice people
Technician very friendly explained our options and what he recommended
Carpet looks awesome and the Zerorez tech was excellent and friendly.
Carpets always look great when done
Your technician was very professional, friendly & did an excellent job cleanning my sectional & rugs.
On time, thorough stain removal.
Our tech, Travis Marquez, was fantastic. He was very professional, explained the process ,and went above and beyond to detail what services would be best for my needs.
treatment for old carpet stains
I like the professionalism of the technician he explained what he was going to do answered all my questions my carpet looks a whole lot better and I would definitely use you again and recommend you as well thank you
They work!
used your company to clean carpets in home i just purchased. team arrived right on time, did fabulous job, carpets are clean and soft, love your method! definately will recommend to others! Thank you for great service!
I like that your service people are timely and professional, and the services are cost effective.
Professional, efficient and effective
The customer servive, the technician and the results of our carpet
Thx you very much to the technician (forgot her name) that came...she worked extra hard to help us get our deposit back back
Your product cleans very well without harsh chemicals.
The representative that came out was friendly professional. Everything was exactly as quotes no hidden prices and she did an amazing job.
Very prompt & quick! My carpets are very old & were very worn after renting out my house for 4 years. Evidently the renters never cleaned them so James had a battle before him. They looked pretty good after he finished. I have used Zerorez several times & have been happy every time. I just need to buy some new carpet!
We have used zerorez for the last several years. I will continue to refer your company to friends and family.
The technician was very courteous and efficient. He did a fabulous job. The carpet looks like new, and it's 7 years old.
I excepted the carpets to be less wet after the cleaning. I am glad we had 24 hours for it to dry before moving. I couldn't imagine if we were living there.
It was quick and no left over smell. Service was great.
Really clean carpets. Good service.
I have to have a second trip to my home because the smell was not removed the first time. I explained to the tech, James, when he was here about it. I also let him know that I knew there was an added expense. But the order was not removed. I am not pleased about having to wait another day and taking time out of my weekend to wait for a second trip.
Just get to appointment in given two hour time frame.
There was some visible dirt left behind in the kitchen. I was expecting a much more thorough clean.

The products are environmentally friendly and do a great job. Travis was amazing, he took his time explaining the process, the costs for pet treatments, and additional services. I am very happy with the results of our cleaning. Thank you!