Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 21, 2016 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals - superior professionalism and customer service

Report a concern   August 21, 2016 — Rated 10 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Good all around; price, service, time

Report a concern   August 20, 2016 — Rated 6 out of 10 by S.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Stair steps took more like 24 hours to dry.

Report a concern   August 20, 2016 — Rated 9 out of 10 by K.S. Zerorez Phoenix
What do you like about our products and services?

Accommodated my schedule & we're very professional.

Report a concern   August 20, 2016 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

I liked that the service technician was very friendly and on time. I also liked that the products used didn't leave a funny smell.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Allie Milburn Zerorez Phoenix
What do you like about our products and services?

Friendly professional people, clean water product without soaps ..We really want to tip them but they said they can not accept tips. These guys did a great job. And will call zerorez again

Report a concern   August 20, 2016 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

The product used to clean the carpet. The neat & clean appearance of your service tech.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Brittany Kiehle Zerorez Phoenix
What do you like about our products and services?

Seamless scheduling process. Friendly and professional staff.

Report a concern   August 20, 2016 — Rated 8 out of 10 by V.M. Zerorez Phoenix
What could we do to improve?

Left residue on hardwood floors around furniture.

Report a concern   August 20, 2016 — Rated 7 out of 10 by M.C. Zerorez Phoenix
What could we do to improve?

The cost was very high

Report a concern   August 20, 2016 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Clean with no chemicals

Report a concern   August 20, 2016 — Rated 10 out of 10 by G.E. Zerorez Phoenix
What do you like about our products and services?

Empowered water

Report a concern   August 20, 2016 — Rated 10 out of 10 by Jessica Price Zerorez Phoenix
What do you like about our products and services?

The carpets looks amazing! I could not believe the results that I got! I'm so thankful I called when I did!

Report a concern   August 20, 2016 — Rated 5 out of 10 by C.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was extremely happy the first time I used your company. Simply felt that a more better job could have been done this time dont felt as if any extra time or effort was put into high traffic areas now that it has dried.

Report a concern   August 20, 2016 — Rated 10 out of 10 by Tj Ince Zerorez Phoenix
What do you like about our products and services?

I have used your services twice now and both times stains were removed that were there from before we were in the residence. It was fast too. Both times it was under 2 hrs before services were done. I have already shard my experience on Facebook to get the message out that, if you need carpets cleaned get them Zerorezified! Thanks Zerorez :)

Report a concern   August 20, 2016 — Rated 6 out of 10 by F.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Well I expected all the tiles to be clean for the price they did a good job but they could not completely get them all clean just seems to me their should have been a discount since in my view the job wad not complete

Report a concern   August 20, 2016 — Rated 8 out of 10 by P.B. Zerorez Phoenix
What could we do to improve?

I guess your pricing has gone up and assume everyone's has as well. Your service is fine and have always liked the people you send to do the work. I have recommended your service and will continue to do so.

Report a concern   August 20, 2016 — Rated 8 out of 10 by B.R. Zerorez Phoenix
What could we do to improve?

Not sure you could improve. Just the wear areas and the spot areas

Report a concern   August 19, 2016 — Rated 10 out of 10 by G.T. Zerorez Phoenix
What do you like about our products and services?

products work well.

Report a concern   August 19, 2016 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Very pleased with the results! Carpet old with lots of wear & tear!

Report a concern   August 19, 2016 — Rated 10 out of 10 by Deni Gusmano Zerorez Phoenix
What do you like about our products and services?

We are ALWAYS happy & satisfied with the service we receive with Zerorez! The cleaning is always VERY thorough and we love that it doesn't SMELL like we just had our carpets cleaned! Our technician yesterday, Nicole, was SO nice! She was very detailed about the steps she would be taking & wanted to know what concerns we may have. I was really impressed that she had taken the time & effort to look into our previous visit with Zerorez & was aware of what had been done before as well as how long ago it was. Our carpets look GREAT!!! You wouldn't know we have 4 dogs!!!

Report a concern   August 19, 2016 — Rated 10 out of 10 by K.T. Zerorez Phoenix
What do you like about our products and services?

I've always felt that we get a very good cleaning (even though this time there were two TINYspots not cleaned too well this time.). Anthony and his trainee did an awesome job and were very nice and accommodating. I would hope to have them come again the next time we need cleaning done.

Report a concern   August 19, 2016 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The carpet looked great and it dried quick

Report a concern   August 19, 2016 — Rated 10 out of 10 by Adriene Olson Zerorez Phoenix
What do you like about our products and services?

Showed up on time great customer service did a great job and I love that water for cleaning the house

Report a concern   August 19, 2016 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

No chemicals, professional service.

Report a concern   August 19, 2016 — Rated 10 out of 10 by S.K. Zerorez Phoenix
What do you like about our products and services?

Great cleaning and customer service

Report a concern   August 19, 2016 — Rated 10 out of 10 by J.O. Zerorez Phoenix
What do you like about our products and services?

Your service is extraordinary.

Report a concern   August 19, 2016 — Rated 10 out of 10 by Kelsey Novacek Zerorez Phoenix
What do you like about our products and services?

How the carpet wasn't stiff after it dried b/c there is no chemicals in it.

Report a concern   August 19, 2016 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Organic

Report a concern   August 19, 2016 — Rated 0 out of 10 by T.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech concentrated so much on the tough spots in the grout that he failed to get the other ares very clean. Also left puddles of water on the tile so there are large spots of dried up water which look terrible.


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