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based on 87799 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast .... made the whole process very convenient..... worked wonders for me .... and I'm very happy with my results
It looked great and dried fast
Jon was honest and thorough.
No harsh chemicals!
results
There was a problem area left after the carpet was cleaned the first time but your company was quick to fix the problem by sending out a technician to redo the problem areas. After the redo everything is great thanks for the prompt and efficient service.
They did a great job cleaning my area rugs.
Very friendly and reliable
Fast services, great customer service.
Cleaning Quality
Very good cleaning is done.
On time and done as ordered quickly
Very effective. Professional and courteous service.
Process removes almost anything! Quick. Friendly. Fast dry.
Did a fantastic job, getting out spots. Guys were very friendly and conscientious.
Friendly, efficient, professional technicians!!! Explained the process well and drying directions. Both men very personable.
I was very disappointed with the results along the baseboards after my "almost" white carpet was cleaned. The explanation as to why was extremely convoluted and confusing. The term "filter lines" did not really seem to address our problem, and once we went back in today and cleaned all along the baseboards by hand, it was obvious that there was lots of dirt and residue remaining. We vacuum every week and before you came we had vacuumed and used the attachments to clean right along the carpet/baseboard line so we know it was free of dust/dirt before you came. However, today the area looks much worse than it did before you cleaned. The center of all rooms looks great; it is just around the baseboards. The man who cleaned my carpet was so nice and very professional. From talking to a manager, I am sure your company has received this complaint from others in the past. Our actual carpet cleaner is certainly not to blame; he was excellent.
The Tech was very knowledgeable and he did a great job cleaning the carpet.
Representatives were all very polite and right t the pount.
Love the product! Cleanest carpets and friendliest professionals!!
Arrived when they were supposed to. All our carpets and tile were cleaned and sealed and look awesome.
Customer service
Excellent service. Will use again.
thoroughness of work, and quality of products.
The service is always exceptional. The technician always gives great care in providing service, never overlooking the smallest detail. The Technician also took the time to explain the issues and offer solutions.
technician was very friendly and professional.
The appointment process. The drying time. The lack of a smell. The quality of your employees.
I was disappointed with the musty smell left behind in the carpeted areas. There was a large amount for dirty water residue left behind and up the sides of the toilet.