- Phone: (480) 507-2419
- Visit Website
based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was communicating with us every step of the way
On time quick & out the door.
my carpets were the cleanest ever, your price was very competitive
Great service and the carpets look great!
We're very happy with how the carpet cleaning turned out!
The only complaint I have is that the technician left the fans on high. I understand why they do it to help dry the carpet faster. However because the unit is empty the fans were on high for 3-4 days. if they were left on low that would have been better.
Technician did a really good job! Very satisfied with the service.
I was very happy with the job the techs did on my carpets. They arrived on time and the carpet looked like new when done!
Very quick process. Happy with the results and friendliness of the staff.
Very good service!!
For the past few years I've used zerorez and have very pleased with the outstanding work they do cleaning my 25 year old carpet!!
Thanks again.....I truly appreciate the work and your service people provide.
Mary Last name removed
Quick drying process and empowered water- no soap
The technician was professional, quick and did exactly as I asked
No chemical smell.
Clean carpets.
Professional courteous staff.
A phone call letting me know someone’s on the way within the window.
A clear idea of the price before scheduling.
Service was great. Tech was very friendly and answered all questions in detail.
My tile and grout look new!
Courteous service people. Fast, efficient, neat, effective. Organized.
The notes that the service tech wrote down were entirely, blatantly false. I did say I wouldn’t give my drivers license information, why do you need it? How are you planning to protect my information? Then he said that’s fine I won’t take a check. Then I said nobody demanded I give them that information when we set the appointment. My wife had written the check and she wasn’t there and I said what are you going to do take the cleaning back. How stupid is that? He was the one escalating the situation. He forced me to pay by credit card since you wouldn’t take a check. So you know what, I paid and yes I will never use your services again and at every opportunity I get I will tell people of my entire experience. Also it was nice of him to include his remarks on my bill after the fact. If you wish to contact me and talk about my experience and what I think of the results of my carpet cleaning you may do so although I doubt you will since customer service is passed down from the top.
David Last name removed Phone number removed
The service was very professional. I would ask for that technician again. His name is Aaron.
I’m very happy, everything Zerores said they would do they did. The carpet looks great!
Great as always! Thanks
It did not smell, it went really quick, my carpets weren't crunchy, and they smell/feel SO clean!!!
Workers are very friendly and professional. Explain things very clearly and work quickly.
Ray did a great job, I’ve had you guys here several times and he’s the first one to use that scrubber. That works great and the carpet is a lot cleaner. Also he sprayed and scrubbed all the carpet. I’m really happy with the way it turned out.
Thanks
great attention to detail and customer focus at time of service is wonderful.
No harsh chemicals
Carpet was clean and dried fast.
I was very impressed with the technician you sent out. He talked through all the options before he started. I will steer people your way in the future.
I like the fact that ZEROREZ does not leave any residue on the carpet following cleaning. My experience with the company has been quick, efficient and affordable service.
Judi Abraham, Licensed REALTOR®
Berkshire HomeServices Arizona Properties
The price quoted was exact and Zerorez does not charge extra for stains. The company gave me a 2 hour window and the technician came during the expected time.
Eileen B