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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clean carpets
Short wait period and technicians are always on time or early.
The carpet looks cleaner right after cleaning and stay clean longer.
Quick and professional
Chris was great he is a hard worker.
First the technician was AMAZING! We also enjoy the way that the carpet looks, feels and smells after your service! Truest an amazing experience, especially because of the technician. He was a perfectionist and that means a lot for us.
Great results and easy to work with!
This was my first experience using your company's product. I chose it as recommended by a friend since I prefer to avoid harsher products and fragrances.
Carpet looked great and the young man doing it was very pleasant and kind.
From setting my appointment to the follow up confirmation and the service of the technician, everything was smooth and easy.
I like how nice the fabric on the chairs feel after cleaning.
Technion Joel did a fabulous job. He was professional and curteous.
Just excellent
The carpets always come so clean and they are quick, courteous and professional.
Karl serviced our systems today. Extremely knowledgeable about his job and a fine young man. Please send him back every time !!
Everything!
MY carpet is amazing after you cleaned it. Im not sure why anyone would use any other company. It was such a thorough job. The technician was polite and did an excelent job!
It works! It is what you said it is!
My house still smells like dog urine. Products are usually great but his was not a good expirence.
My carpets are not clean. They were pretty bad to begin with. They need something more than what you can provide. Your service technician should keep personal opinions to himself. Things like..."I hope you're my last call. I'm tired and hungry." Because, now I am not sure if my carpets are dirty still because of the technicians incompetence or because zero rez doesn't work. The tech also mentioned how I might get out grease stains in my carpet tracked in from someone's shoes, but could not get them out while he was here. Said my carpet fibers are worn. No. They're dirty! That's the reason I called in the first place! I went through a lot of work to be ready for this, all for nothing! I won't be calling your company again. I do not wish to be contacted further.
We had a wonderful experience from time of scheduling appt. to a hard working very respectful service man that represented your company well.
You did a great job. Nice guy who came out.
Staff are professional and VERY friendly and knowledgable!
I was so impressed with your service. Vi cent was very polite. He did an excellent job on my tile and grout. I am 100% happy and will recommend to friends and family
I am Zerorez loyal. Always do my carpet. This time tile primarily, floor and showers.
Amazing outcome. Great service. Listening tech with close attention to detail and personal safety with wet floors.
Attention to detail
The tech that came out was extremely knowledgeable and friendly. He worked quickly so we could get our dog back inside and he also did a great job.
The carpet looks clean and stays that way alot longer than other methods/cleaners.
It is the most effective cleaning method we have tried. The staff and cleaners are friendly and professional. The only issue we had with our recent clean is that the workers blew a fuse in the bathroom outlet and didn’t let us know. It was a pretty easy fix, just a reset button, but it would be nice to know. Thanks for your professional and effective clean.

Price, it is incredibly expensive. While cleaning is necessary there are many other options. I choose zerorez initially for the lack of chemicals to find chemicals are used in the sealants anyway. Not sure it’s worth the extra money