Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87311 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 26, 2018 — Rated 5 out of 10 by K.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

When the tech came in he did not seem really comfortable in what he was doing, I ask about the empowered water which I paid for with this service, he said he did not know anything about and would have to call the dispatch, he never did so I am out money and the aforementioned product. Also, no deordrizer was used in the cleaning process, as was my last cleaning, when I asked about it he said it was 40 dollars per room, some thing I could not afford as last time it was included if I remember correctly. And I had to have him go over two rooms with just vacuum again as there was to much water left in the rug and had to go out and buy deorderizer for rooms myself afterwards

Report a concern   April 26, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

did a great job kept us informed about the appt. and were timely about being on time.

Report a concern   April 26, 2018 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The technicians were very professional and military friendly. The carpet in the two rooms and staircase look excellent for their age. I would recommend using Zerorez to family and friends.

Report a concern   April 26, 2018 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

This was my first experience with Zerorez and the results were just like the commercial stated. My carpet is like new. My dining room buffet has not been moved since I purchased the home 10 years ago and the carpet is a match. Just like new. This is the first time I actually respected the carpet cleaner and their service.

Report a concern   April 26, 2018 — Rated 7 out of 10 by E.S. Zerorez Phoenix
What could we do to improve?

Make printing more clear. Also, some of my normal wear didn’t come out. Just expected a better clean but it’s still great.

Report a concern   April 26, 2018 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

Easy, quick, clean and pleasant and professional

Report a concern   April 26, 2018 — Rated 10 out of 10 by Arlene Starr Zerorez Phoenix
What do you like about our products and services?

The technician was very good.
Would like cheaper prices for pet stain removal.

Report a concern   April 26, 2018 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Excellent service, friendly tech, right price. Our carpet looks and feels brand new, so clean!

Report a concern   April 26, 2018 — Rated 10 out of 10 by V.K. Zerorez Phoenix
What do you like about our products and services?

The Zerorez treated water is wonderful to spot carpet without vs using something that collects dirt! Thank you Zerorez!

Report a concern   April 26, 2018 — Rated 10 out of 10 by H.H. Zerorez Phoenix
What do you like about our products and services?

Service was great. Technician arrived on time, was very friendly and did a beautiful job! Our carpet and area rugs were dry in about 6 hours and not only looked clean but felt clean! I would highly recommend this service to anyone!

Report a concern   April 26, 2018 — Rated 7 out of 10 by A.W. Zerorez Phoenix
What could we do to improve?

Left a bit of dirt that pooled on my couch and two of the floors took a full 24 hours to dry- really, really wet.

Report a concern   April 26, 2018 — Rated 10 out of 10 by Ron Rhoads Zerorez Phoenix
What do you like about our products and services?

Everything, the only company to clean my floors.

Report a concern   April 26, 2018 — Rated 7 out of 10 by J.B. Zerorez Phoenix
What could we do to improve?

Be completely clear with cost of service before services rendered. Some how my total bill ended up being over $300.

Report a concern   April 26, 2018 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

The guys were great, friendly and professional. The carpet looked great.

Report a concern   April 26, 2018 — Rated 8 out of 10 by L.G. Zerorez Phoenix
What could we do to improve?

Be more accurate on the price. What I was quoted was not what I was charged the day of service.

Report a concern   April 25, 2018 — Rated 10 out of 10 by Myra Diaz Nathan Zerorez Phoenix
What do you like about our products and services?

Very Professional!

Report a concern   April 25, 2018 — Rated 9 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

The two associates who came to the house we through, knowledgeable and did a terrific job

Report a concern   April 25, 2018 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

my carpet cleaner was very professional! Need you to care about what my expectations were.

Report a concern   April 25, 2018 — Rated 8 out of 10 by L.D. Zerorez Phoenix
What could we do to improve?

You are just really pricey!!

Report a concern   April 25, 2018 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, fast, and my floors look amazing!

Report a concern   April 25, 2018 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Kevin was a great technician or whatever your company calls the workers who perform their job. He was very cordial, efficient, and did a great job with our carpet and sectional.

Report a concern   April 25, 2018 — Rated 10 out of 10 by Charles Simon Zerorez Phoenix
What do you like about our products and services?

You do a very thorough and conscientious job and very good quality. Thank you.

Report a concern   April 25, 2018 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

Very efficient. Carpet was not left wet. Very please with ceramic tile floor cleaning.

Report a concern   April 25, 2018 — Rated 10 out of 10 by Mike Rushing Zerorez Phoenix
What do you like about our products and services?

Everything advertised

Report a concern   April 25, 2018 — Rated 8 out of 10 by R.M.O. Zerorez Phoenix
What could we do to improve?

Move furniture.

Report a concern   April 25, 2018 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

The guarantee that you make sure we are pleased with the cleaning or you will fix it. Gotta Love It!!

Report a concern   April 25, 2018 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Quick appointment times. The tech did a great job. Reasonable prices.

Report a concern   April 25, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Thank you for the return trip. Our carpets are definitely cleaner and softer now. ~The Roots

Report a concern   April 25, 2018 — Rated 10 out of 10 by April Rice Zerorez Phoenix
What do you like about our products and services?

Always amazing service and very knowledable and polite technicians. I would recommend Zerorez to anyone needing their floors cleaned!

Report a concern   April 25, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

You always do a great job of cleaning rugs, etc. Everything was done in good time and the service man was very helpful and polite. I'm totally satisfied with everything.

Please do not share my name to promote Zerorez.


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