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based on 87311 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
i like the products, but the man who came out did an excellant job
Loved the carpet brush and very friendly people. Thank you.
Josh did a great job. Listened to what we wanted and worked efficiently.
The service was great.
Excellent experience
They did a very thorough job cleaning my carpet. They were very friendly.
Service was great, except now I have a massive stain that has been expressed in my family room.
As a first time customer, I was intrigued by the simplicity of the products used ... and very pleased by the care the technician gave in protecting each doorway and hall as he proceeded from room to room as well as the furnishings in each room. Any questions I had were politely answered with eye to eye contact. Even the air smelled fresher when the job was done.
The special attention to the stain removal.
Great price and a fantastic service. Carpets are very clean and our grout is not black anymore!
The tech who did the work was great! Knew his stuff and got the job done well (22 yr old carpet).
Give him a raise!
All I can say is it's exactly what I expected awesome thank you
Excellent service from Jarod yesterday:
Very knowledgeable tech. Thanks😀
Great technicians, arrive on time, attention to detail, friendly. Carpet looks great.
Great customer service, carpet looked brand new once done. I love the thought no chemicals. I will use zerorez for all future needs.
The staff is extremely professional, friendly and efficient. I love how clean the carpets get with your products and the fact that the stains don’t resurface. No chemicals is a plus!
Prompt and courteous service.
I was very happy with the service and how the cleaning made my 2 year old carpet like and feel like new. Plan to have you come back and dry clean a chair soon. They kept me posted on arrival time and were prompt. My thanks to Pete and Manuel.
The nasty/old looking carpet in our rental was not good at all, you made it look a lot better!!
The team was late and we had to call for an update. The customer should have been notified first.
Also, the team should be wearing booties. Walking on carpet that is wet with dirty shoes from outside is not my idea of clean.
The technician was fine and my carpets are clean. However, there was quite a bit of water on the tile floors, the smell from the machine was terrible when they brought it in the house and the smell after the carpet was done was terrible.
Thank you for the great job cleaning my patio area.
great service, quick dry time!
My carpet was crunchy after drying in several spots, I believe advertisement says you won’t leave carpets crunchy.
Always dependable and high quality service
Our carpets do look clean when Serviced. I did explain to your technician that there is a trick to getting the pet urine stain and odor out, peroxide. Your technician advised that with a black light we would still see the pet urine stain even after your cleaning and I advised that with using peroxide, the stain and smell is completely gone. Maybe this is worth researching as a step into your treatment. Thanks.
Excellent service and amazing cleaning.
Great carpet cleaning service...
Amazing job cleaning my carpets
Great job. Your Technician was very nice. Tomorrow having the grout/tile cleaned and sealed.
Thank you Zerorez... D. Moran