What our clients think of us!

your tech. was professional and arrived on time

I had very high expectations based on a relative's experience with Zerorez - however, I didn't think there was any difference between what your company did and what the prior carpet cleaning company did 2 years ago. In fact, I was very surprised at how "crunchy" the carpet was afterwards even though you use no soap. You were also more expensive than other cleaning companies so I do not see the benefit of using your services.

As advertised, in addition the representative was courteous and clean in the delivery and departure of services.

Thank you

Best carpet cleaning!

Amazing work!! Cleaned spots and stains that I never thought would leave our carpet!

Mike did a great job! We was fast, professional and thorough!! If Mike is representative of all ZeroRes staff, I would not hesitate in hiring ZeroRes again to clean my carpets!

The professionalism of the technician

Easy scheduling, prompt, professional and thorough cleaning.

I like the way you clean carpets. They really feel clean

Carpet very clean and feels great. Was told about all costs ahead of time-no hidden charges.

Very professional crew

Make sure you are satisfied with the job.

The grout came back like new!! And the carpet looks great also, not crunchy like the old way. The best cleaning of tile and carpet we have ever had.

WILL USE AGAIN!

Excellent technician prompt, professional and informative.

Excellent service

The technician was great and my carpet is super clean. The technician was also very professional and knowledgeable.

Fast friendly and thorough cleaning.

No harmful chemicals

Thank you Zerorez for a fine job of cleaning our carpets.

Love the professionalism of your staff, from making the appointment to the service.
Our carpets and rugs feel like new and they took great care in our home

I liked the scheduling process, your employees showed up on time and completed the work as they said they would. All of the employees I spoke to were polite and professional.

Quality product and even better service from both gentlemen who serviced our carpets!

Thank you for caring about quality and customer service!!!

Great customer service! Super nice guys who came to clean my carpet and they did a great job!

Your process is the best I've experienced for getting my carpets cleaned. However, I was frustrated with my 4-6pm arrival window on a Friday afternoon. I was the last call of the day on Friday, and the tech arrived at 5:30pm. I tried to change my arrival window from 4-6pm but was told it wasn't possible. What I learned was that the tech drove past my home for the calls before me. He had a call south of me, then a call north of me, then my home. That didn't make any sense to me.

Arriving at 5:30pm means the tech is working fast to get finished. I identified several spots that he missed and he did go over them and get them clean.

The service tech was very nice and timely. He treated the spots on the carpet and had ran the cleaner over some of the areas in our master and daughter's bedroom initially. I bent down to feel the carpets because I noticed that there were several areas that weren't wet nor appeared to have been covered. I shared it with my husband who felt that we needed to wait as he was just getting started and surely couldn't have done the both rooms yet- just spot treating.
When he finished, we had a couple visitors and I didn't get the chance to check it again right away. I also try to assume positive intent and figured he did clean both areas fully. Unfortunately, about 20 min after the tech left, I put on the blue booties, went into the master and daughter's room felt those same areas only to find they were still completely dry and did not have the appearance to have been cleaned at all. We've not used Zerorez before and was thinking there was a communication breakdown, maybe they were thinking we only wanted spots cleaned? I don't know, but with what we paid for this service, all areas should have been cleaned fully as expected. I guess it just left us disheartened and not sure whether we'd use this service again. On a positive note, he did get some difficult spots out of the carpet which we are appreciative of.

Great job getting our carpets clean, better job than the previous company we used. Technician was great to work with and allowed us to add another room.

Professional & timely service. The cleaning products don't have any residue scents and removes stains.

Amazing service! We always have such a good experience with zerotez! I will be recommending to friends and family!

Clean!

Friendly prompt service