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based on 87310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were very thorough and conscientious. I appreciated that!
Friendly and knowledgeable technicians that did a fantastic job cleaning the carpets and grout!!
Austin was done quickly and I thought efficiently but as my husband came home he said the carpet did smell and as I got to sniffing he was right. Our previous experiences have been great so I really just expected the same result. I kept it off the ground and lysol but it still isn't as fresh as previous. Now as I look at the furniture the chair cushion still had pet hair. Hmmmm
Lingering smell in one of the rooms, nearly a week after cleaning. The technician rushed through the service, and gouged the freshly painted walls with the equipment. I will not recommend a company who’s employees have such a lack of respect for personal property. I gave a score of three...yet the review says eight.
carpet looks great
Awesome tech!
I like that my carpets aren't stiff after being cleaned because of they aren't cleaned with soap. That Zerorez uses powered water! My carpets seem to last longer before needing to be replaced. I love that Zerorez gives you a 2 hour window for having your carpets cleaned! I enjoy being treated with respect from all of the staff from Zerorez! Zerorez's staff are very professional, knowledgeable, and friendly. I'll always recommend Zerorez to everyone I know who asked who we use for carpet cleaners.
Very organized, efficient and polite. Offered additional services with a quote, but no pressure to take the options. Carpets look great.
Odorless, effective.
Carpets came out clean and looking great. Will definitely look at get more work done from them.
The tile cleaning was phenomenal and I have recommended your service to all of my friends.
Very pleased with service. Great customer service. Great price.
I am sending this from a Doctors office, and want to say we are very impressed with the fast service from Zerorez. This carpet looks new and is years old. Spots came out that other carpet cleaning companies were not able to remove. The customer service has been outstanding from the phone calls to the guy that came and cleaned. Thank - you so much
The staff at the Carlson Clinic
We are very, very pleased with the way the tile cleaned up. Not so much with the rugs...many of the spots we had hoped to be removed were lighter but still there. We've worked on them ourselves since then and they are getting lighter but for the cost of the service, we expected cleaner rugs. We would definitely recommend folks use your tile cleaning!
Great clean, professional and timely workers.
And good results.
Thank you.
I was pleasantly surprised at the cleaning job that was done on my very old couch. No one has ever been able to remove the stains (it's a very durable cotton duck cloth) and even though it's not perfect, ZeroRez did an amazing job getting the majority of the stains out and I feel so much better just knowing it's clean.
On time
Delivered true beautiful results
💯 % satisfied
A day later and I'm still amazed at how clean our tile and grout is! Our technician was so thorough and up front with the total cost. We will be using Zerorez regularly on our floor!
This was our second time using Zero Rez. Both times we purchased the scotch guard on top
Because we were told
It would help. However today I noticed that even though the carpet was clean there were little black dirt spots
On the carpet in two of the rooms. I don’t know if they didn’t surface til today but I’m extremely disappointed especially after paying 370.00.
I just got it cleaned yesterday so today is just the second day after the cleaning. Do you have any suggestions.
Service was great and rugs look beautiful and dried fast.
I did not feel that the results from both the carpet cleaning and tile/grout cleaning was worth $500. The carpet and tile/grout don't look any different from when I cleaned it. I expected more - perhaps my expectations were too high.
Very effective on high traffic areas, no wet odor, quick to dry,
The prices seem fair. They scheduled soon. The 2 men who did the work were friendly, explained things well.
Junior and David we're out yesterday to clean our carpets and tile, I would take either one of them in a heartbeat, big fans of Zerorez.
They do not use chemicals and my carpets dried really fast.
I love how fresh it smells and how terrific it all looks. Robert did a great job blending all the carpet all together with the traffic area's. I'm looking forward to having ZeroRez back out to my home for some other cleaning area's. Such as our ceramic tile and some upholstery items. Thank you so much. We are very happy and satisfied.
No harsh chemicals. Team worked efficiently company handled damage quickly
Everything!
I have used Zerorez several times and they never disappoint. Appreciate the quality of service both as a product and for the customer service. Tray was great, worked hard and did an outstanding job. Thanks. Do not hesitate to recommend Zerorez!!
Everyone was professional from the first call I made to the initial visit by the representatives who provided the service.