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based on 87310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Automation and customer service
Jerad was really good at explaining everything and he did a excellent job. He made my carpet look like new again. The suction and the special water cleaned my carpets better than any other carpet cleaning company. I will from now on use Zerorez. I was so impressed i bought a 32 oz bottle for my rugs. I will be telling everyone at work and where i live to use Zerorez. They are all waiting for my feed back on your carpet cleaning service. I will be calling in 6 mos to have your service clean my carpet again and request Jared if possible. Thanks made my day Jared!
Joshua was amazing, friendly, professional, and did a great job.
Great service! The technicians were professional and very knowledgeable. We will definitely use them again.
My carpets have never been so clean!!! Great service and knowledgeable technicians who do a wonderful job. I just bought more of the Empowered Cleaning Fluid and use it for all stains. It works like magic. Thank you Zerorez!!!
great communication system
Professional and all an excellent job done
THE GUYS WERE GREAT! great job
Very friendly and very knowledgeable professionals! My old, sad carpet looks so much better!
The gentleman that showed up was kind, courteous, and funny. Wouldn't of wanted anybody else to show up. Great experience, would definitely recommend in a heart beat.
My carpets look great. He was very friendly and professional. Great job. Thank you
The gentleman that came was very informative and helpful. He worked very hard. The carpets looked fantastic. We have used your company for a couch prior and it worked amazingly and that is why we called for the carpet and tile. It made a huge difference. The house had a high amount of cigarette smell (this was my mother's house and she smoked inside) and it reduced the smell quite a bit. Would recommend to all.
The young technician showed up early after a call. He did a great job on my carpets and I would recommend this company to anybody that wants to get their carpets cleaned.
Timely manner - professionalism of the technician - the job performed and the excellent result.
The young man who came to clean our carpet was very friendly and professional. He did a great job cleaning our carpet. We are very happy with the result.
A little pricey but the customer service was excellent.
Fresh smell after cleaning, carpets stay cleaner longer, carpets last longer, quick drying time.
The communication of information and pricing from the phone reps.
Friendly
The technician is what made the experience great. He was easy going knew exactly what he was talking about and I felt comfortable leaving my home with him in it to finish the job.
The serviceman was friendly, efficient, and good job cleaning carpet and tiles. He was helpful and I sincerely his kindness! I will definitely remember Zerorez for future service and have already recommended Zerorez to others.
Thank you until the next time.
Great Job-my rugs look like new.Zack very polite and very good at hi job.
My carpets have never been so clean. I have 6 dogs and have my carpets cleaned frequently. This was my first time with Zerorez. The technician was great and I was utterly surprised at how clean and fresh smelling my carpets were. I was planning on replacing the carpet in November, but they honestly look new. I was skeptical about their claims, but now I am a believer. I will never use another carpet cleaning company again.
did a great job on my tiles and carpet! thank you
I love Zerorez as a cleaner for my whole house!
These men worked like dog's. They went above and beyond and more than meet my expectations. I have a friend who is going to have her floors done and I have already told her about Zerorez.
I all ready received something.
My cleaners were friendly, honest and considerate. You are so lucky to have them they represent you well.
My beef: I asked for Able (not sure of spelling)
I was told I would get Able. I waited for Able. Strangers came to my door. I all most didn't let them in. Thank goodness they were excellent. Told me it was Able's day off.
WHY DID YOU DISRESPECT MY REQUEST?
Tech was very professional. The tile cleaning made a bigger difference then I thought it would on the appearance of the grout. The grout is not perfectly clean but it is significantly better. I like the idea that cleaning is natural products but the grout seal smelled very toxic. I wish that zerorez would have given me a heads up on the sealer so I could have made arrangements for our dog to be out of the house for the day.
Your service provider (Brian Blood) did an excellent job! He was very thorough and made sure I was satisfied with the job before he left. He was also very careful to prevent the walls from being marked up with the hoses. Brian is a great representative for your company and I will request him personally in the future.
Already did that on your facebook page. All good stuff about results and the technician.