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based on 87309 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very nice,knowledgeable and did a great job. I was very happy with the results and have already scheduled my tile to be cleaned next.
We were very pleased with the service and especially the results! We plan on having then return to complete our upstairs rooms. I will definitely use them again and will not hesitate to recommend their services!!
Cleaned grout very well.
Quick easy and affordable!!
The rep was very nice and informative. My carpets don't feel like there is a film or crunch when I walk on it. My toddler has been having fun with the bootiesđź‘Ťđź‘Ť
The technician that came was very curtious and also very thorough with his job took the time to make sure it was done right
SO happy with the results & service!
The representative that came to our house was extremely professional and made zerorez something we will continue to recommend.
No smell or chemicals!
I like that the tech seemed to pay a little more attention to the heavy use areas. The previous time those seemed to only get the same attention as every other area. Although, the non heavy use areas only got one quick pass, which seems underdone.
I like that the tile and grout are scrubbed thoroughly with rotating brushes. The result looks great.
I like that the tech listened to my concerns about dry time and tried to take some actions to address that.
Chris the technician was great - very personable and easy to work with.
the technician was very professional and did an excellent job. My carpets are old and they look really good now. Very pleased with the results.
Smells amazing, Tech was friendly and professional, the process was quiet compared to other companies, just sounded like a vacuum running; other companies were loud.
Will definitely pass the word on about y'all🙆
No harsh chemicals, friendly prompt service and a great price!
I heard of your company on the radio and upon trying, I found that you do live up to your advertising. Peter the service tech called ahead, arrived on time, explained the process and completed the job within an hour. Quick clean up and paperwork done right and quickly. I have several people at my office asking me let them know how Zerorez worked out for me and I will definitely be making recommendations. Also your pricing is very reasonable.
Very very pleased with the products and service. Joshua George is the best technician I’ve ever used by far. He truly pays attention to detail and makes sure the client is happy. Great attitude and really cares about his work.
Easy to set an appointment, very fast and thorough
The tech pretreated the carpets and them used a brush machine to loosen up the heavy traffic areas and then the steam cleaning. my carpets can out great. thanks
I have used your services for years, always with good results. In fact I had recommended you again the day they came to my house. The person said she had tried you before but spots popped back up.
Last time, the tech got rid of a wine stain, got great results in traffic areas, and even did a rug square I use by garage door.
This time, I had 4 dark spots in living room, 4 small ones in the 3rd bedroom, not biological and the traffic areas definitely needed work. 2 spots in both living and bedroom popped up as soon as dry. I used my spot cleaner and had no issue getting them out. Did your techs use prespot or not? The traffic areas looked like they had never been cleaned. I was told the carpet was "too old" to get clean. I live alone so traffic spots are just me, not a herd.
Thus this trip was a waste. I could have rented a rug shampooer and pre treated myself.
Professional, did a good job.
Advertisement noted 3 small rooms for $125. We paid $559...only a few 'piddle' marks from previous owner.
way too overpriced to call once again.
Didn’t do anything. Left my carpet hard and didn’t remove any stains. Got up sold on the deodorizer that did nothing. Will not recommend
I was under the impression the carpet would dry within 4 to 6 hours, but it took about 12 hours. So being properly informed would be helpful.
It seems to be a better product, and the service was great, he explained everything to us step by step
The servicemen were great and patient with 3 dogs in the house. I like that the carpet didn't smell after they left
Carpets look great and the two person team was super friendly.
Service tech was GREAT and very communicative during the whole process. Our carpets look wonderful. Would definitely use again and recommend to others.
This was by far the best technician we have had yet. Very professional, knowledgeable. Great Job
I didn't receive a call letting me know they were on the way, as I was told I would. Also, I didn't move all my furniture, but I feel they could have done a better job around it. There is one spot in particular near the edge of a bed where ice cream was spilled. It's still crunchy as if it didn't even get touched by the carpet cleaning. Cleaners themselves were great and very professional and kind. Most stains were able to be removed. Others not, but was told they may not come out in advance so I can't expect miracles!
Carpets look great! Service is awesome.