Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84639 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 8, 2025 — Rated 10 out of 10 by W.T. Zerorez Phoenix
What do you like about our products and services?

On time, well done, friendly technician.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Jacqulyn Currey Zerorez Phoenix
What do you like about our products and services?

Service tech was friendly and very informative. Very happy with our couch cleaning service.

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

That no soap or harsh chemicals are used.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Bonita Baker Zerorez Phoenix
What do you like about our products and services?

Collin was very personable & efficient!

We are enjoying clean carpets!

I need a receipt please (as I don't know how to pull it up on my cell phone)

Please mail it to me:
Bonita Baker
3160 E Main Street
# 80
Mesa, AZ 85213

Report a concern   January 8, 2025 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Clean!

Report a concern   January 8, 2025 — Rated 10 out of 10 by Bob. Adams Zerorez Phoenix
What do you like about our products and services?

On time and fully prepared to complete the job. Sam was a great representative for the company. The carpets came out much better than I expected.

Report a concern   January 8, 2025 — Rated 4 out of 10 by R.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Not sure. The house was 2300 sf, the guy was there 1 hour and I asked for serious deodorizing and I do not feel that there was ANY done. Someone told me after I ordered through you that you don't do deodorizing?? If that was the case, I would have used another service. the carpet is only a year old, the previous tenants had a dog, it smells so strongly of dog I can't figure out what to do. I was hoping your cleaning would have done it but it hasn't. Not sure what to do next.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.O.C. Zerorez Phoenix
What do you like about our products and services?

Quality and professional service

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

They show up on time and do a great job

Report a concern   January 8, 2025 — Rated 9 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Mark is a good technician.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Denise McCormick Zerorez Phoenix
What do you like about our products and services?

Great service and Ed excellent technician. Carpets look great, work was done quickly.

Report a concern   January 8, 2025 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Eric was very thorough and took time to listen and make recommendations. He explained how zerorez works.

Report a concern   January 8, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Great product that has science behind it

Report a concern   January 8, 2025 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

They used products that cleaned and returned the carpets to new.

Report a concern   January 8, 2025 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Ease of scheduling
Good communication from service technicians
Cleanliness of the flooring

Report a concern   January 8, 2025 — Rated 10 out of 10 by Mark DeSimone Zerorez Phoenix
What do you like about our products and services?

Fair price, friendly workers, great job

Report a concern   January 8, 2025 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

No harsh chemical smells, it feels clean. Technician Damien was professional and prompt.

Report a concern   January 8, 2025 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

My carpet looks clean again.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Great job.

Report a concern   January 8, 2025 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

Fair pricing and excellent service. Our last technician, Mark did a great job. Very thorough and timely.

Report a concern   January 8, 2025 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

Was very pleased with the service provided

Report a concern   January 8, 2025 — Rated 10 out of 10 by Karen Gnehm Zerorez Phoenix
What do you like about our products and services?

He did a great job very professional and friendly! Quick too

Report a concern   January 8, 2025 — Rated 10 out of 10 by C.G. Zerorez Phoenix
What do you like about our products and services?

Service good like the way my carpet comes out looks like new

Report a concern   January 8, 2025 — Rated 7 out of 10 by P.S. Zerorez Phoenix
What could we do to improve?

The chairs cleaned are now showing dull signs of dirt. Apparently the solution isn't able to clean them correctly?

Report a concern   January 8, 2025 — Rated 10 out of 10 by Patricia Kesterson Zerorez Phoenix
What do you like about our products and services?

Attention to details

Report a concern   January 8, 2025 — Rated 9 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

Good Job

Report a concern   January 8, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Quick - yet thorough!

Report a concern   January 7, 2025 — Rated 3 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

This is probably the third or fourth time you have cleaned my carpet. There’s areas that don’t even look like they’ve been cleaned. The master closet was skipped altogether. I’ve been very happy in the past. But not this time.

Report a concern   January 7, 2025 — Rated 10 out of 10 by Pat Sterba Zerorez Phoenix
What do you like about our products and services?

The carpet looks great.

Report a concern   January 7, 2025 — Rated 0 out of 10 by J.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The tech was great but I had to have him do the job twice to get it fairly clean. Looking at other options for the future.


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