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based on 87261 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I already called in my complaint.. My little 4x5 closet should have been included with my bedroom cleaning since my bedroom isn't 200sf especially with all the furniture I have in it... So now my my closest isn't clean but my bedroom is... That's dumb... Poor customer service..
Friendly, kind, knowledgeable technician. Promptly arrived and was done quickly. Carpets look like new. We will definitely be calling them again. Highly recommend Zerorez!
Very nice and informed tech.
I specifically told the tech he was here to #1 remove spots on the carpet. None of my spots were removed. I am frustrated with my results.
Very professional service and the tech was friendly
Excellent communication
Great prices
Great customer service
The work is amazing! Technician Kevin was prompt and quick!
Andrew showed up on time and did a great job. I would highly recommend Zerorez Phoenix
The Technician was Friendly and took the time to explain the process to me. He even let me know that I had some termite damage in one of my rooms which I already knew but still it was great that he told me. The price was what I agreed to online when I set up the appointment.
He also let my know about some other services that Zerorez offers. I used Zerorez be cause Johnjay from the Johnjay and Rich show uses them on a weekly because of there dog rescue.
Excellent cleaning job
Very professional. On time, did a great job and technician was very friendly and also professional.
Very professional and always leaves my carpet looking good!
I always love the results we get from zerorez. Customers for life!
Our tech was great! He was on time, knowledgeable, and got the job done.
A job well done and a very kind technician
Everything
Your technician, Jeff, was very knowledgeable in determining which upholstery furniture could be cleaned. I am very pleased with the cleaning results of my carpets, area rugs and upholstery.
Great customer service and AMAZING results!
I just Adopted a dog on leap day. He had a few accidents during house training. My carpet now looks as good as new. The technician was professional, respectful and thorough. I HIGHLY recommend!! Thank You!!
The process was fast and clean. There was no smell.
Got everything clean with no residue.
Very professional staff from start to finish. Our serviceman took the extra time to protect furniture and corners. He got every inch of open floor space he could. He was awesome. I would definitely recommend Zerorez.
The first time it was as promised in the ad. This last time it took forever to dry and was super “crispy” but it did look clean. So I’ll use you guys again I’ll just mention the prior experience to the new crew.
Excellent service
From my initial call, everyone was amazing, very professional. Our technician Trey was amazing and so nice. PS...the pre treat deodorizer smelled so good!
Forget the rest. Zerorez os the best. I don't use anyone else
Great service - Chad O did a fabulous job on my area rugs!
I waited a few days to see if the smell would dissipate, but it did not. We spent a lot of money to have our carpets cleaned and my son’s room smells worse than it did before. It smells like wet dog. We did everything to try to get rid of the smell, opened the window, turned on the fan, etc. Very disappointed. We would like someone to come back out and remedy this.
The tech was very nice and quick.

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