Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87261 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 27, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

Used before

Report a concern   May 27, 2020 — Rated 0 out of 10 by J.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I already called in my complaint.. My little 4x5 closet should have been included with my bedroom cleaning since my bedroom isn't 200sf especially with all the furniture I have in it... So now my my closest isn't clean but my bedroom is... That's dumb... Poor customer service..

Report a concern   May 27, 2020 — Rated 10 out of 10 by B.O. Zerorez Phoenix
What do you like about our products and services?

Friendly, kind, knowledgeable technician. Promptly arrived and was done quickly. Carpets look like new. We will definitely be calling them again. Highly recommend Zerorez!

Report a concern   May 27, 2020 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Very nice and informed tech.

Report a concern   May 27, 2020 — Rated 3 out of 10 by M.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I specifically told the tech he was here to #1 remove spots on the carpet. None of my spots were removed. I am frustrated with my results.

Report a concern   May 27, 2020 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Very professional service and the tech was friendly

Report a concern   May 27, 2020 — Rated 10 out of 10 by Mandeline Ivy Zerorez Phoenix
What do you like about our products and services?

Excellent communication
Great prices
Great customer service

Report a concern   May 27, 2020 — Rated 10 out of 10 by Staci Scott Zerorez Phoenix
What do you like about our products and services?

The work is amazing! Technician Kevin was prompt and quick!

Report a concern   May 27, 2020 — Rated 10 out of 10 by Theresa Ulmer Zerorez Phoenix
What do you like about our products and services?

Andrew showed up on time and did a great job. I would highly recommend Zerorez Phoenix

Report a concern   May 27, 2020 — Rated 10 out of 10 by Kevin Henschel Zerorez Phoenix
What do you like about our products and services?

The Technician was Friendly and took the time to explain the process to me. He even let me know that I had some termite damage in one of my rooms which I already knew but still it was great that he told me. The price was what I agreed to online when I set up the appointment.

He also let my know about some other services that Zerorez offers. I used Zerorez be cause Johnjay from the Johnjay and Rich show uses them on a weekly because of there dog rescue.

Report a concern   May 27, 2020 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Excellent cleaning job

Report a concern   May 27, 2020 — Rated 10 out of 10 by Nan Wright Zerorez Phoenix
What do you like about our products and services?

Very professional. On time, did a great job and technician was very friendly and also professional.

Report a concern   May 27, 2020 — Rated 10 out of 10 by Katura Salinas Zerorez Phoenix
What do you like about our products and services?

Very professional and always leaves my carpet looking good!

Report a concern   May 27, 2020 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

I always love the results we get from zerorez. Customers for life!

Report a concern   May 27, 2020 — Rated 10 out of 10 by Sean Richardson Zerorez Phoenix
What do you like about our products and services?

Our tech was great! He was on time, knowledgeable, and got the job done.

Report a concern   May 27, 2020 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

A job well done and a very kind technician

Report a concern   May 26, 2020 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Everything

Report a concern   May 26, 2020 — Rated 10 out of 10 by P.N. Zerorez Phoenix
What do you like about our products and services?

Your technician, Jeff, was very knowledgeable in determining which upholstery furniture could be cleaned. I am very pleased with the cleaning results of my carpets, area rugs and upholstery.

Report a concern   May 26, 2020 — Rated 10 out of 10 by Kerrie Mallory-Thompson Zerorez Phoenix
What do you like about our products and services?

Great customer service and AMAZING results!

Report a concern   May 26, 2020 — Rated 10 out of 10 by Heather Scarnato Zerorez Phoenix
What do you like about our products and services?

I just Adopted a dog on leap day. He had a few accidents during house training. My carpet now looks as good as new. The technician was professional, respectful and thorough. I HIGHLY recommend!! Thank You!!

Report a concern   May 26, 2020 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

The process was fast and clean. There was no smell.

Report a concern   May 26, 2020 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

Got everything clean with no residue.

Report a concern   May 26, 2020 — Rated 10 out of 10 by Brandie Olson Zerorez Phoenix
What do you like about our products and services?

Very professional staff from start to finish. Our serviceman took the extra time to protect furniture and corners. He got every inch of open floor space he could. He was awesome. I would definitely recommend Zerorez.

Report a concern   May 26, 2020 — Rated 5 out of 10 by R.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The first time it was as promised in the ad. This last time it took forever to dry and was super “crispy” but it did look clean. So I’ll use you guys again I’ll just mention the prior experience to the new crew.

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   May 25, 2020 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

From my initial call, everyone was amazing, very professional. Our technician Trey was amazing and so nice. PS...the pre treat deodorizer smelled so good!

Report a concern   May 25, 2020 — Rated 10 out of 10 by Jill Morin Zerorez Phoenix
What do you like about our products and services?

Forget the rest. Zerorez os the best. I don't use anyone else

Report a concern   May 25, 2020 — Rated 10 out of 10 by L.M. Zerorez Phoenix
What do you like about our products and services?

Great service - Chad O did a fabulous job on my area rugs!

Report a concern   May 25, 2020 — Rated 1 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I waited a few days to see if the smell would dissipate, but it did not. We spent a lot of money to have our carpets cleaned and my son’s room smells worse than it did before. It smells like wet dog. We did everything to try to get rid of the smell, opened the window, turned on the fan, etc. Very disappointed. We would like someone to come back out and remedy this.

Report a concern   May 25, 2020 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

The tech was very nice and quick.


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