- Phone: (480) 507-2419
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based on 87261 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech that came into our house was extremely professional and very polite. Our carpets looked brand new!
Services were amazing. Being on time for scheduled appointment.
Effective and efficient
Quick and friendly!
The people are very professional and knowledgeable. After being cleaned the carpets looks great, feel good and smell good. Great service.
The service provided by my technician went above and beyond my expectations! He answered all of my questions and put my concerns at ease. I would recommend Zerorez to anyone and everyone!
courteous and knowledge staff on phone and in person, easy to schedule appt, cost is comparable to other firms,
My carpets in tile look amazing! Loved that it was not toxic or left Toxins in the air... The guy who came out to do ours went above and beyond and explained everything to us, he wore a mask he was careful. He was super professional in worked really hard. I appreciated the effort he put in in I can see that if you have employees like him why you guys are so popular On top of the service you provide.
It was exactly as advertised, everything you guys claimed was true. No extra fees no smell and the quality of the work speaks for itself.
My carpet looks and smells so clean now. Thank you to Terry our Zerorez guy!
Great customer service and excellent results!
She did a wonderful job, however, it feels like there is a tissue on the floors and I see streaks where spots were missed.
Friendly and time efficient
I love the online scheduling system, the courteous technicians and reasonable prices.
Friendly flexible staff
We were very happy with the result of our carpets. They were very soiled & now look almost like new. thank you
Brandon was very polite and informative. He did an excellent job! I am very happy with every point of contact I had from the first phone call I made to the service I received at home.
The carpet and tile look amazing. The carpet dries very fast. The carpet never feels crunchy or greasy with cleaner still in the carpet. My youngest child and myself have allergies and asthma so it is very important that Zerorez doesn't use chemicals or perfumes. So we can stay in the house while cleaning and while drying. Great Customer service to book this appointment. Was able to do it all through messaging. The technicians that came out were so very polite and professional. We discussed all the charges and the services. They had their masks on. The techs were absolutely amazing!!
The technician worked diligently until he was finished with the job and very polite.
Professional cleaning at great prices! We had our rental cleaned to get our deposit back and the owners said they have never seen the carpet look so clean!! Thank you Nicole, you did a fantastic job.
Nita and Bill Copeland
No hard sell for pre-treatment. Love that about this company. First time using them and will use them again. Very professional and friendly.
I feel we were overcharged. We were charged $62 for a hallway that is about 10 ft long. So, a room is $45 but a little hallway is $62. Sorry, don't buy it. And to charge the full amount for a room that is half furniture that isn't getting moved is a rip off. You need to charge the sq feet you're cleaning, not the whole room. You guys are a joke. Never will we use you again.
reasonably priced and good results
Everything was great!
The technical Deon was very professional and knowledgeable about the products that here was using.
Very professional and did a nice job!
Using Zerorez is a no brainer; from booking to cleaning to paying, it’s a seamless & positive experience. I trust nobody else with cleaning my carpet!
Always consistent service, friendly techs.
I paid $460 to get my entire house cleaned and I watched the tech clean my heavily used living room in about 10 minutes. He said obviously you see those black spots didn’t come up. That’s because the fibers of your carpet is scratched. I can clean the area again, but I wouldn’t recommend it. When I gave my feedback, I was told the same thing. I proceeded to use my bissell pro heat to go over those spots again and I was able to pull up most of the dirt. When I told Zerorez, I was told I would not be getting a refund because I took care of the issue on my own and voided my guarantee. Scammers don’t get my recommendation.
I have used Zerorez several times. The technician arrived timely and was very courteous. He performed the cleaning in a timely fashion. I appreciate that the process doesn't overwhelm my house with unwanted or overpowering perfumes or chemical odors.
He treated my "tough spots" with special care and I am very pleased. I will be calling them the next time I clean my carpets.