Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87261 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 20, 2020 — Rated 10 out of 10 by Phyllis Shoemaker Zerorez Phoenix
What do you like about our products and services?

Proficient, fair prices, no chemical smell or residue

Report a concern   May 20, 2020 — Rated 10 out of 10 by K.D. Zerorez Phoenix
What do you like about our products and services?

I was soooooo happy that the big stain came off our carpet! I tried. Couple of products and it didnt sirk. April came az nd went over z few times and it came out! I was so happy!! We will use you again when needed and recommend yo people. Thank you April!!

Report a concern   May 20, 2020 — Rated 10 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

The technicians are very friendly and efficient and our carpet always smells and looks amazing after the cleaning

Report a concern   May 20, 2020 — Rated 10 out of 10 by K.L. Zerorez Phoenix
What do you like about our products and services?

Ease of booking and communication with company. Professionalism of technician and outcome of carpet cleaning. Trey was great! I would use your services again!

Report a concern   May 20, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

The best service worth paying 👌 cleaned and cleared stains other companies left. Awesome!

Report a concern   May 19, 2020 — Rated 7 out of 10 by M.M. Zerorez Phoenix
What could we do to improve?

Lower your prices

Report a concern   May 19, 2020 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service and i love that the cleaning products are natural and safe for My Daughter and pets.

Report a concern   May 19, 2020 — Rated 10 out of 10 by Sharon Savage Zerorez Phoenix
What do you like about our products and services?

Quality service & product.

Report a concern   May 19, 2020 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Very nice and honest

Report a concern   May 19, 2020 — Rated 10 out of 10 by Rene Evans Zerorez Phoenix
What do you like about our products and services?

This is the second time I've used Zerorez. The first time the technician did an outstanding job. This time, I had a minor issue and it was corrected immediately. I would use Zerorez again. Carpet looks great.

R.E.
Paradise Valley

Report a concern   May 19, 2020 — Rated 10 out of 10 by Bethany Shillet Zerorez Phoenix
What do you like about our products and services?

Our technician was knowledgeable about carpet, extremely friendly and extremely thorough!! Very respectable, everything was explained and I actually enjoyed the online scheduling more than speaking with someone to schedule. It was fair pricing and my carpets look amazing!!

Report a concern   May 19, 2020 — Rated 9 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

The Tech, I think his name was Jeff, if not I am sorry. Anyway, he was very nice and did a good job. I will probably use Zerorez again

Report a concern   May 19, 2020 — Rated 10 out of 10 by Randy Bettis Zerorez Phoenix
What do you like about our products and services?

Dries fast. No chemical smell. Clean carpets

Report a concern   May 19, 2020 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

So happy my carpet looks new!

Report a concern   May 19, 2020 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Great service and carpet looks great.

Report a concern   May 19, 2020 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

The carpets always come out fresh & clean They techs are friendly & careful

Report a concern   May 19, 2020 — Rated 10 out of 10 by Jc Abbey Zerorez Phoenix
What do you like about our products and services?

Excellent service

Report a concern   May 19, 2020 — Rated 10 out of 10 by Robert McSwiggan Zerorez Phoenix
What do you like about our products and services?

Fast, quiet, efficient.

Report a concern   May 19, 2020 — Rated 10 out of 10 by Charlettye Foster Zerorez Phoenix
What do you like about our products and services?

The service technician was very professional

Report a concern   May 19, 2020 — Rated 10 out of 10 by Scott Hurvitz Zerorez Phoenix
What do you like about our products and services?

Our tech was very nice and knowledgeable! He did a fantastic job and completed 5 rooms in under 2 hours! Will certainly use Zerorez again!

Report a concern   May 19, 2020 — Rated 9 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, knowledgeable and took his time during the service call. We are very happy with how the carpets came out!

Report a concern   May 19, 2020 — Rated 10 out of 10 by A.L. Zerorez Phoenix
What do you like about our products and services?

The tech was super friendly and took the extra time to make sure he did the job right the first time. Highly recommended

Report a concern   May 19, 2020 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

The way my carpet smelled so clean

Report a concern   May 19, 2020 — Rated 0 out of 10 by D.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Excessive costs for pet stain and odor extraction. So I paid for a normal cleaning, then rented a shampooer and bought enzyme products to do it myself, and found that the normal cleaning by zerorez did not clean well at all. I emailed you more of the story...wasn't impressed by the response I got.

Report a concern   May 19, 2020 — Rated 8 out of 10 by J.G. Zerorez Phoenix
What could we do to improve?

Zerorez has totally lost it!!! I've used you a few times and had good results. You now don't stand behind your work! You came out, tried to up sell me for an area in the back bedroom, carpet we are replacing. Then did a horrible job in the living room, left light and dark stripes that weren't there before. I asked the guy before he left and he did nothing. Called later that day and they told me it was just wet.Now the customer service refuse to fix it. Another shoddy company that doesn't stand behind their work! Never again!!! ZEROREZ SUCKS!

Report a concern   May 18, 2020 — Rated 10 out of 10 by E.Y. Zerorez Phoenix
What do you like about our products and services?

Great service! Quick! Clean! Tech was friendly and prompt with the cleaning; Also respectful of my home. Love the contactless payment option.

Report a concern   May 18, 2020 — Rated 10 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Great service, quick, helped clean out the pet stains!

Report a concern   May 18, 2020 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Carpets look new, efficient, speedy.

Report a concern   May 18, 2020 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

The people that service my house! The use of no soap and no harsh chemicals to my carpet!

Report a concern   May 18, 2020 — Rated 10 out of 10 by K.L.W. Zerorez Phoenix
What do you like about our products and services?

your technician was professional and kind. he did a great job


Privacy Policy