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based on 87261 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We asked for someone to come back out after our tenant had hired you to clean the carpets at when she moved out. We were charged another $450 for pet treatment after the $365 our tenant paid. For that much money those carpets should be pristine. Your tech also advised that he would go back over all of the other stains that hadn’t come up the first time. He lied.... in the two bedrooms there was only 1 tiny wet area that he “touched”. He also argued with me about what I said was a stain & he insisted it was an imprint from furniture. There are multiple stains. I am a Realtor and Property Manager for a very large company and am asked by owners and tenants all the time “ who would you recommend for carpet cleaning” ? I can say with 100% certainty that it will NOT be ZeroRes. I’m going to have to spend more money now to have another company out to do it right!
Quick and knowledgeable tech came out, and made my carpets look great.
On time. Professional
I am amazed how clean my cream colored carpets turned out. They got pretty dirty because of a situation where we had to come in and out of the house for a month regularly. I didn't think they would get them as clean as they are...I was amazed and VERY happy.
The service was good, and the man who did the cleaning was very nice. My only complaint is that my carpet was done at 2pm and was still wet in spots the next morning.
I am a real estate agent and refer Zerorez all the time. I love how all of your technicians are professional, courteous. I know everyone I refer to you will be satisfied with your service.
Carpet cleaner was very professional and wanted me to know he was interested in doing a good job. I have not seen the carpet since it was cleaned but will see it tomorrow and let you know if the stained travel path was removed.
Very professional. Good quality service.
Extraordinary customer service and exceptional quality product/service.
No chemicals to aggravate my asthma.
Daid did a good job!!!
Dion Was great!! Carpets are so clean!!
Carpets look amazing and the Sydney the tech was nice and polite, very personable.
The service man was very polite and did a good cleaning job, My carpet stays clean longer than by other cleaning methods.
Clean neat service guy, fresh clean , no orders.
We were very pleased with our carpet. The Tech was very informative and thorough and kept us informed as needed.
Our tech did an absolutely incredible job! He was very friendly and worked quickly! I couldn't have even asked to receive better service!
I just feel I did a better job with my own cleaner I have at home. I elected to use your service rather then have to clean for hours on my own, and thinking your process could have it cleaner then I could, but I should of just saved the money and done it myself. Thank you though for the help. I'm sure other people have had better experience, my technician was great, just the cleaning process itself doesnt do a great job.
Website was easy to navigate, scheduling representative was courteous. Tech arrived on time and respectful of my home. Carpet seemed cleaner than other services I've used.
There are still some dog spots which never disappeared. Do you offer follow-up corrections? Thanks
The technician was polite, respectful, and he knew the product and what it could do. Explain the process and got to work.
The work cleaning our carpet was done quickly and I was impressed with the results! Jared was most helpful and courteous. I will definitely recommend your company to anyone.
Our tech was awesome. Friendly and explained the processes he would be going through. Was timely and polite.
respectful technician
Always a great job. Thank you
promt and on time, no BS extras
I was amazed at how much of the dirt/stain Kieran was actually able to remove. Our carpet is 20 years old and has had some major overuse in some areas. I was pleasantly surprised.
Tech was very Personable and seem to be very knowledgeable and explained everything that he was doing.
I’d heard good things from other sources and decided to give Zerorez a try. The service guy was very nice and efficient. He didn’t make any promises or guarantees other than that he would do his best. Which he did.
After treatment of my twin 3 year old daughters bedroom they stopped coughing waking themselves up at night thanks to new clean and Zero chemical residue carpet.