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based on 87261 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Professionalism and attention to detail.
Doesn’t smell bad and I like the technician he is polite and informative!!
Fast, clean, and respectful
The technician was professionl and friendly. I have already recommended you to a neighbor.
Spot remover. Give the option to pre treat spots. I was somewhat disappointed that some spots were still visible.
Technician explained everything to us. He was pleasant, professional, worked efficiently and did a great job of cleaning our area rugs. From now on, your company is the only service I will use or recommend!
Professional and clean
Fast, efficiency and a great job every time we have used them. Technician has been kind and courteous and does a really good job.
Thank you Zerorez!
I love that your products are not toxic and they do a great job. And they leave zero residue. My carpet stays clean so much longer.
The technician, Terry was polite, courteous, and professional. He explained everything he was doing and all the services offered.
Technician was very polite and informative. When he showed me before and after a spot test I was amazed!
Stood by your product. Had a few issues and came back to fix.
The tech was very professional and did his job. I have never used your services and will not again. I am a Realtor and have hired multiple companies for my clients. The cleaning system you have is far inferior. The carpets did not look any better than before. I also was not aware that cleaning a bedroom small closet was an added charge. For the fee you charged- the cleaning result was very disappointing. Never again.
Peter Heinz was excellent. Came early, cleaned our carpet in ways we haven't seen since buying in. Took any odor and nasty feel from the carpet and also charged less than we were quoted after he did a carpet test. We shall be loyal customers from now on and hope we get Peter again.
Friendly, professional excellent job. My carpets look and smell great
Dion was very professional and I would like him when I schedule my next carpet cleaning
Thank you
The stains on carpet didn’t come out completely, not sure if anymore could have been done for them to look cleaner
We had our carplet cleaned and it turned out great!
I like that no chemicals are used, no residue left behind. Just clean, fresh carpet.
Your technician called first and was right on time. He was very efficient and did a great job. As you advertise, my carpet was not crunchy from the soap when it dried and it looks great - and it is 30 year old carpet. I will use your service again.
I love zerorez. The technician was so professional. I also love how clean my carpet feels afterward. Never soggy or stinky!
We really like how clean the carpets are and how fast they dry with out chemical smells. Then how they stay clean for a long time.
D provided great service and did a great job. The process did not remove all of the grout stains but the floors look 100% better than they did before the process. The carpets look great as well.
The best carpet experience we ever had. Clean carpets and it dried quickly.
Our carpet stairs look so nice now along with the rest of the house.
Excellent service, a little pricey.
From my initial contact with Zerorez to my carpet looking brand new again the entire experience was awesome. AAA+ Customer service all the way! The technician was early, knowledgeable , personable and cute too. I would highly recommend Zerorez to any and everyone. I will never call anyone else to clean my carpet or floors again.
Deon was fantastic. Very polite, friendly, explained things and did a great job on our carpet.
Very professional and my couch looks great
I ended up getting "the works" for my 15 year old carpet, (which is worth noting, that we never walk on the carpet with our shoes) I do have 2 Yorkies who on occasion have little accidents, but I usually stay on top of that as well.
I was so impressed right from the start, the the service rep walked in with footies and placed corner protectors on my walls to protect the paint!
I received sanitizer, and stain repellent, so I paid a little more than initially quoted.
My carpet looked awesome! Shadows of stains gone, and smelled so fresh! It dried within hours and my carpet feels great too!
Service was outstanding! The young man went above & beyond cleaning my carpet. Than Kobe you so very much,
I love Zerorez! So good and so responsive. During this crazy "rona" time, they have taken the utmost care and compassion to make things more comfortable for their clients. Thanks Zerorez!