What our clients think of us!

prompt and on time

Good service done the way I wanted it.

Really good company the tech that came out awesome guy got in got out very clean very polite thank you will always use you guys

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I had a 8x12 foot rug cleaned and a very tiny room in my casita cleaned. Instead of charging me for 2 rooms (105$) I was charged 160$ and I felt it was very unfair and I didn’t understand his explanation of the why he charged this way. I didn’t argue, I just went with it. He was here for 30 minutes. I felt he did an excellent job on my rug but the small casita room looks like spots are coming back up. I think the process is excellent, I think the cleaner really put effort into my living room rug but he was very quick and not thorough on the tiny room area Possibly because I wasn’t in the room when he did it.

It took two trips to clean the carpet. The second technician, Randolph Johnson, did a superb job.

How they clean the carpets

Excellent service... and no chemicals.

The technician was very professional and polite. We walked through the rooms to be cleaned and he was done within about an hour.
The carpets look and feel great, a couple areas are still somewhat discolored but much better than they were.

Chad your service man was very efficent. He tried to get almost all stains out. he worked hard and did a great job.

I have had Zerorez clean my carpets 4 or 5 times in the past few years. I have always been somewhat satisfied, gaging by other carpet cleaning companies.I have had to call them back the past two times to go over spots. However when Luis came and cleaned my carpets he actually did a fantastic job. He came in and sprayed the carpets completely. Other techs had just spot sprayed. Luis then brought in a machine that no other tech has used before to actually scrub my carpets inch by inch. He then came in with the zerorez water and steam cleaned them, not missing a single carpet fiber. Finally he did something else no other zerorez tech has done, he raked the carpet! He is a fantastic tech and I will hold the job he did as my standard. I’ll ask for him by name!

They were fast. In and out and had my carpet and kitchen tile looking brand new again. I’ll definitely be using them again in the near future.

The quality of work is as stated in their advertisement! Very soft carpet, very clean and detailed work.

Joe was the Technician. He was prompt, friendly, knowledgeable and efficient.

The system works great on tile and grout as well as carpets. No residue. I like that

ZeroRez came to the rescue so fast! We has a nasty staining spill and they came first thing! The guys worked and worked to get that stain out! Thank you ZeroRez!!

good job done

My tile looks new

You do a nice job on the carpet and your workers are very nice. The only complaint I have is you are the only people that feel the need to charge extra for the second floor. Things are expensive enough without adding to it.

Rugs are not sticky and dry quickly .

Joe did a great job cleaning our carpets. Will be calling today to schedule tile cleaning.

customer service

Service Wes great. And they did. Great job.

We thoroughly enjoyed talking with your technician, Quinten. He was thoughtful, considerate, intelligent and friendly.

Service tech used 3 gallons at 75$ each to remove odor in a small area, didn’t work at all. I spent over $400 to have stairs, master bedroom and master closet cleaned (the carpet is less than 6 months old) and the spot in my closet still has a strong odor. Very disappointed

I love how my carpets look when they’re done. Weston was so professional and explained everything

Love the water and the service was great. Very friendly and respectful.

Ease in scheduling, communication, quality technican.

The man that came to clean our couch was extremely friendly and knowledgeable. He was able to clean a bad accident that happened and he made us feel comfortable throughout. Very nice gentleman.

Professional technician, prompt and friendly service and a fair price.