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based on 87773 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The services of a Senior Technician have always been spectacular on my 17 year old light gray carpet which routinely is marred by a dear cat with a "sensitive" stomach. Zerorez has been my company of choice since 2009 and I see that continuing. Rachel did the service on 11/23 and I will praise her to you for her knowledge, experience, ability and friendliness. She made it feel like an old friend was in the house helping me out. Zerorez provides the best method of cleaning and the best personnel.
I would most definitely recommend zerorez, they did a fabulous job on our carpets and the Service Technician was very knowledgeable, respectful and kind!
The men who came to clean my upholstery were friendly, explained the entire process, and did a great job. I also appreciate that the price was exactly what was quoted online, no surprises.
The best carpet cleaning service! The stains come out and actually stay out! And my carpet is so full after, looks brand new.
Fast, efficient and done right.
Why 2 hrs late isn't enough
They did a great job cleaning the stains, better than expected! Very professional.
No chemicals!
After a couple days from the cleaning, my carpets and couch are crunch free, and looks and feel amazing!
Job well done on our carpets...as usual!!
The person who cleaned my carpet was a professional and sounded like he knew what he was doing.
Looks good, thanks
The way my carpets looked after they were cleaned was amazing. The tech was very informative about the cleaning procedure and paid real close attention to the traffic areas and they look amazing. Also explained about getting the stain repellant very well.
I will definitely continue to use Zerorez.
We were pleased that the cleaner was able to do our carpets within days of calling the company.
He did a great job and was friendly. The carpets feel clean and fresh. We will use Zerorez again and recommend to others.
Always have had Great service
The technician was a very pleasant, knowledgeable individual. Explained the whole process, a break down of the costs for services, etc.
Excellent service and a great cleaning job. Technician was fantastic!
Good service and they show up on time. Quick dry time as well.
My area rugs look beautiful. Rachel did and outstanding job! Thank you Zerorez
The technician was very polite and really knew what he was doing. He was very respectful of our home as well and just had great customer service all-around.
They were very good. But we did expect to have the hard water spots in shower cleaned but they said they couldn’t do that because he needed special chemicals which he didn’t have.
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Hello, I am a little disappointed in the outcome of the grout cleaning and I am not sure if it has to do with the little amount of time spent on the cleaning or if that is how your product works. For the most part, the tile looks good.There was a small area in the kitchen that I had to clean. There are also two high traffic areas of the grout that are still dark. When the technician arrived he was about an hour and 15 mins early. It only took him an hour to do the whole house and when I originally asked the customer service operator, she stated it would take 3-4 hours for the amount of area provided. Before he arrived, the tile and grout were vacuumed and baseboards cleaned, not too dirty. I feel we should have only been charged half the cost we paid as I was hoping for a better result.
Thank you,
First name removed
The level of clean and revitalization of carpets is amazing. The technicians are extremely friendly and very informative.
The service was upstanding the techinician was very polite about explaining the process since this was the first time using zerorez.
Excellent customer service; punctual to appointment; associate was kind, professional and helpful; CARPETS LOOK AMAZING!!!
It’s was great and floors came out great!
Our technician did a fabulous job cleaning our carpet. He was very thorough and they looked almost as good as the day they were installed.
Fair pricing and did a great job. The technician was friendly and created a very comfortable environment.
Trayvon was wonderful and did an amazing job!!! Our tile floor looked brand new again.