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based on 87717 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was very polite, professional. Explained what he was going to do and suggested we do a protectant. I opted not to because we are replacing the bedroom carpets with wood within the next year.
The carpet looks great
The worker was very polite and did a great job!
Joesph Hilliard was our guy and he did a outstanding job a real 10 in our books thanks so much for being friendly and professional
He was so easy to talk to and did the job in a perfect amount of time and carpets and rug look fantastic
Again thanks Joseph
Rob was very polite, professional and friendly carpet cleaner. He listened to what I was looking for to get my carpets clean and achieved the results I was looking for.
He also very politely explained other services that Zerorez offered but was not pushy.
I will definitely ask for Rob next time I get my carpets cleaned.
Technician was great. Carpets never looked better.
There is no strong chemical odor left behind and the carpet is left soft.
The communication and attendant was very professional and timely
Granite countertops really don't look any better than they were. Heavy traffic areas on carpet still look a little dark. Scratched and scuffed our baseboards and furniture, really not happy about that.
Shawn the service tech does a great job
The service tech was excellent. He examined our recliner chair and informed us the the issues pertaining to it be cleaned. He informed us that due to the material the cleaning process would damage the fabric and could not be cleaned. He was very honest about what the cleaning process could and could not do. He was also very professional and spoke very professional as he communicated with my wife and I. I highly recommend him and will only use him for future appointments.
The sign up and payment process was smooth and easy. Everything was done either on my computer or cell phone. We paid by credit card and the everything went will and smoothly. The response process was immediate and the service tech also received instant updates on the whole process pertaining to payment.
After our floors dried, the results was just as I had envisioned ... Excellent. My wife loved how clean and fresh the carpet was in each room. We will be use Zerorez for our future duct and tile cleaning. Thanks in advance. for everything. DRS
I cannot say enough wonderful things about Zerorez! I have been extremely pleased with the quality of service and professionalism this company provides.
A special thank you to Luis, who recently cleaned our carpets, and Jeff, who serviced them on a previous visit. Both gentlemen were absolutely fantastic! Their professionalism, attention to detail, and friendly attitudes truly set them apart.
It is employees like Luis and Jeff who make all the difference and are the very reason I will continue choosing Zerorez for our carpet cleaning needs. Both are tremendous assets to your company!
Thank you, Zerorez, for consistently delivering outstanding service! You have definitely earned my continued business and recommendation!
No soap, no residue! Dries quickly.
David was very pleasant and thorough. BUT, the sofa still has some of the bad smell for which we had to have it cleaned. We were not told the cost for the pillows. It seemed a little expensive. We probably should have just gone and bought new ones.
Our technician did an amazing job!
Carpets always turn out fluffy and clean!
Everything looks great! David was very thorough.
Great results, as usual! Simply the best.
very friendly, professional and thorough service!
Zerorez made good on their promise, We had a few areas after the first cleaning that still looked a little dingy. Zerorez came back out and redid those areas at no charge and they came out great!
Very good
T was a great communicator. Very personable. Hard worker. Very pleased with his results.
We did carpet and tile cleaning, most rooms still had dog hair and dirt. The tile had some spots still dirty for $500 not worth it
Professional & thorough cleaning provided by Xie. He was on time and did a great job for us.
Dirt and stain come out without soapy residue
No dangerous chemicals are used, so it’s safe for my two dogs.
Patience to work through a dirty (floor) situation. No pressure to keep adding services.
Jaylin was a delight to work with, very friendly, and focused on pleasing us! I will definitely ask for him next time too!
Great job. My patio couch cushions look like new. Overall I am very pleased. I will continue using Zerorez in the future.
Zach, he was amazing. He was professional, and he worked extremely hard. Our carpet looked brand new when he was done. We actually are having him back on Tuesday to do our shower class.

Service tech did an excellent job of cleaning. He was both professional and polite.