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Client Testimonials
I just felt the carpet was very clean when the tech was finished. I will tell the people I refer that it is more expensive that what I was quoted so be careful of that.
The process was odorless, quiet, and the carpet looks great. My carpet is old and has been given new life. Your service person was very nice, friendly and informative and, while he did suggest products, never forced purchase and there was also no "extras" like protection at additional cost, etc. Very satisfied.
Carpets look and smell fresh. They aren't wet for days after cleaning.
The Zerorez staff was very professional and did everything possible to ensure that the job was done to our satisfaction. They were prompt, did the job quickly, with no mess. I would highly recommend them, and we will use them again in the future.
professional staff and great job on the cleaning
Very efficient. Very Clean.
The carpet cleaning was excellent including removing some pet urine - Bob E did a great job.
My first time using Zerorez, and what a fantastic experience. Travis gave us excellent, knowledgeable service with attention to detail, pride in his work and a genuine care for his customers need. There is absolutely no question you have earned our repeat business! 5 stars all round!
Apart from the service alone, it is very important to have good customer service. I was very happy with Alex. He was friendly and informative. To be honest, the only reason I decided to have the service done was the discount. Funds are not the best right now for me.The only negative aspect was having the noisy truck parked outside my window all day,lol. I have and will refer your company to many.
Thank You
First name removed
The work was done on time and everything looks great. Tim did a professional job, was courteous, and did not leave any messes to clean up. Gteat job once again. Thanks.
Quick drying. Meets timing requests. Charles did a great job!
The citrus smell is wonderful and I like that there are no chemicals. Alex did a wonderful job. I am very happy with the outcome.
No soap used, the carpets look perfect, the technician was friendly, the dispatcher called to give us a more exact time the tech would be there, it was fast, thank you!
everything
I like that you use natural products.
When I heard about Zerorez (on KS95), I really liked the idea that you were a chemical free company. We try to be as natural as possible in our household. The testimonies I heard on the radio intrigued me. Then Jake, our 14 year old black lab, had a MAJOR accident on our carpet. I called Zerorez and spoke to a wonderful person named "Jimmy". I explained my "crisis" and he was able to re-arrange the schedule so that you were able to stop out within 3 days (we live in Cold Spring!). I was so excited! : ) Eventhough I had multiple options closer to home, I wanted to give Zerorez a try because I really liked the chemical free idea. The service technician, Matt, stopped out and was very friendly and informative. He explained the various procedures he would try, gave us pricing, etc. We are thrilled with the way our carpet turned out. We feel like they are almost brand new again (but without the obnoxious brand new smell!). We hadn't had our carpets cleaned since we installed them - about 6 or so years ago and had multiple stains all over along with various pet stains from our new little Yorkie puppy. Matt was able to remove the majority of stains. We are so happy with the results and will definitely be recommending Zerorez to anyone who is in need of having their carpets cleaned. THANK YOU for your very professional service. You guys are awesome!!!
Sincerely,
Name removed
Patrick Daley the young man who cleaned our carpets was super friendly and knowledgable. He took his time, did a great job and explained everything he was doing.
The cleaner was thorough and our carpet looks new.
Joe was very professional and did a great job
Very professional, explained every detail, very respectful.
very professional and friendly, my 10 year old carpets looked almost new
Charlie called before coming--arrived on time. He always took off his shoes whenever entering the house. He explained the product and we were impressed that Zerorez used a product without any soaps. This should make the carpet stay cleaner longer! Charlie asked for any particular spots to be treated. He even complimented us on having removed the furniture from 3 rooms. Charlie is friendly, capable and knowledgeable!
nice job,quick and friendly!
How quickly the carpet dried. Very friendly young man who did the work.
Friendly service
My carpts look beautiful. Very pleased with the service and your representatives who serve us. Very friendly.
It seems to work and the technician was friendly and knowlewdgeable
Your tech that came out was very knowledgeable about your product and was very helpfull and did a fantastic job. Would recommend him along with your product to any one. He is an asset to you company.
Great cleaning, friendly service professionals, prompt arrival
GREAT JOB GETTING THE CARPETS CLEAN WITH NO SOAPY RESIDUE
GREEN CLEAN
I ALWAYS RECOMMEND YOU BECAUSE YOU HAVE DONE A GREAT JOB HOWEVER I AM DISAPPOINTED THAT I
HAVE A CONCERN ABOUT MY LAST CLEANING WITH REGARD TO SMELL AND IT HAS BEEN 2 DAYS AND NO ONE HAS GOTTON BACK TO ME. I FEEL THE TECH DID A GOOD JOB BUT I HAVE A CONCERN AND NO ONE IS RESPONDING. DISAPPOINTED.