Client Testimonials

My carpet isn't sticky. It dried REALLY fast. The techs were very friendly and helpful.

The guys were very professional and did a great job. I'm very pleased with the service and
s results. Thank you!

The clean results and the smell

I like the fact that is a more green process, no chemicals and fresh smelling. While a little early to tell if the cleaning will hold up it the carpets seem to look really good. I had the protectant applied so way to early to see the impact that will have. Service was prompt, great and the tech was very nice and accommodating. The carpet dried in the amount of time they said it would.

Your company showed up when you said you would, were well experienced and courteous. There was no pressure to add on anything that I didn't want to do. I liked the results of the carpet cleaning as well.

Doug McGregor, the technician, was so thorough. He got into corners, cleaned under the bed, and spent extra time on stains that have been around for quite a while. He spent more time cleaning than any other professional cleaner I have hired. I am thrilled, quite honestly. I have already recommended Zerorez to a friend!

The results are great. I would like to add that the survey at the end of the appointment is very awkward for the client and technician. It should be sent to us as this survey is. You would get more honest resposes.
Name removed

safe for children and pets and the enviroment

professional staff. job well done. carpets dry quickly. no chemicals or soaps used- no "crunchy" carpet after cleaning.

Your tech, Jon, was excellent. He represented Zerorez professionally. He is very pleased with his role and that your company is interested in employee feedback.
Also, Jon did a very thorough job, was very clear on the process.
I have used numerous carpet cleaners over the years and you rank on the top.
Thanks.

very friendly

The carpeting was not wet after cleaning--that was convenient, but more importantly, it was clean.

I liked everythingabout your service. I had even recommened your services to a friend before using them myself.
Nate did a wonderful job!

Thanks,
Eric

Very professional, from scheduling, to email confirmation, to service person, Doug McGregor. I was especially impressed with Doug's knowledge of his products and services, his conscientiousness and thoroughness. He was able to get old, tough stains out that no other carpet cleaner had been able to. I thought I'd have to replace my carpet relatively soon, but now, it looks almost like new. The grout in my bathroom and entry way book do look brand new! And, I love that this was all done without harsh chemicals! I will definitely call Zerorez next time I need service, and will specifically request Doug; he was outstanding!

Very happy with the areas where your product worked and extremely happy with how Joe from customer support handled the issues where it did not work. Great company, great people. I will defiantly use zerorez again, as well as recommend them to others.

Arrived on time, courteous, went straight to work, finished on a timely basis. Carpets look practically new after years of stains. Also smell nice as well!

No chemical residue/smell and our technician was great!

Great job done by the tech and he was very knowledgable.

I was very happy that no chemicals were used. My first grandbaby is starting to crawl and that was the main reason I went with Zerorez. Very happy with the service and knowledge of the representitive.

Excellent results, timely and friendly service!

Good service and well done by the employee.

QUICK SCHEDULING, TIMELY MANNER, FRIENDLY STAFF, AMAZING PRODUCT, ABOVE ALL... YOUR COMPANY ACTUALLY 'CLEANS' CARPETS!!! THEY LOOKED BETTER NOW THEN THEY EVER DID.

The results were fantastic and the smell was wo.derful!

The young man who cleaned our carpet was very personable. Explained what he would be doing and what to expect. Asked if I or my husband had questions, but more importantly, he was conscientious about his work. At one point, asked me to come and take a look. I was shocked to see it was like night and day as he was half done with my living room. I had no idea it was that bad. I'm VERY happy with the results and have already recommended Zerorez to two friends who were undecided about using "Z" or "C". We've all used "C" and are thrilled to have a choice that, just makes sense. Thank you! One concerned comment would be that it added up to be almost twice the cost I had expected. My husband was not happy with me, but I'm still happy with the results.

Nick and Chris were efficient and thorough. Carpets look better than they have in 8 years.

I had a very satisfying experience working with Zerorez. The Customer Service team was GREAT! I spoke with three individuals - one was Maria, but I don't remember the other two names, however, ALL THREE were wonderful to work with, and represented the company in a positive, enthusiastic spirit. They were always courteous and helpful, answered my questions thoroughly, and made sure I understood how the cleaning process worked. Our schedules are somewhat tight, and they did their best to accommodate those needs, as well. The Service Technician, Lee, arrived promptly and was friendly and approachable. He did a thorough walk-through of the areas I wanted cleaned and addressed specific questions/issues about those areas. He worked quickly and efficiently, and did another walk-through at the end, and provided me with good follow-up instuction. At his suggestion, I decided to have two area rugs cleaned, as well. He took them with him that day and I was contacted within 24 hours by Michael about the cleaning options for those particular articles. In speaking with him it was obvious that he was knowledgeable about the fibers and dyes used on those rugs, and directed me accordingly. When the rugs were returned I was amazed at how wonderful they looked, and felt!

In brief, I would have to say that Zerorez did an outstanding job for us - both my husband and I are happy with the results, and have told others about our satisfaction with your products and services. Unfortunately, as a consumer, it is rare to find a blend of knowledge, competency, and customer concern these days, BUT Zerorez has all of that!

Thank you so much, and we look forward to working with your company in the future.

No chemicals, no soap and cleaned up spots other cleaning products didn't!

The method of cleaning seemed to work - the carpet looks and feels clean. The person who came to do the job was very professional and friendly.

Friendly, professional employee on the phone and in my home. I like the "no heavy chemicals" method both for my family's health and I think the carpet stays cleaner longer. Additional services were offered me but I did not feel pressured. It was very convenient that weekend appointments were available.

Friendly service. Carpet never looked cleaner.