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Client Testimonials
Your service people are really great and the carpet looks great. You just did both my old house and my new house, and I'm really pleased with both.
Thanks,
Name removed
Was done in a timely manner and they did a awesome job. I can' believe they got the stains out with just water.
Roman arrived on time as scheduled and looked over the carpet making estimations on which spot would come out. He presoaked spots and was able to get the majority of the spot out. Roman was knowledgeable of the product and carpet.
No chemicals.
My carpet looks wonderful, so clean and the person who came to the house was very nice and explained everything.
The carpets nearly as good as new! Nice job!
eco-friendly, good customer service, solid results
Environmental friendly. No "deposit" of soap.
Green, environmentall friendly. Very professional, friendly service.
They delivered on what was promised...which is unusual these days.
Friendly service, carpets look great.
dennis the tech was really good
I was not "nickled and dimed" to death when the employee arrived on site. And, they did a good job of removing "oil" from the carpet from our two big black lab dogs throughout the house.
The professionalism and expertise of your technicians. They are very polite and knowledgeable.
I really liked the fact that Zerorez used protective cones around our wordwork. Also the fact that we walked around the rooms together so I could point out stains or areas of concern.
One concern I have is that what I was quoted over the phone with the 3 room special (from the radio) ended up to be $300.00. I think what the sales people versus the actual cleaning people charge are two different things. I would recommend Zerorez but I strongly caution people to have you come out and quote first. Of my co-workers 3 others had this same experience. I would venture to guess you'll get this "bait and switch" reputation.
I like the fact that Zerorez doesn't use chemicals while cleaning the carpet. This is important to me with the fact that I have multiple pets.
My overall experience with Zerorez was great. Aaron, my tech, was very professional and very easy to work with. He gave me all of the information that I needed, and continually asked if I had questions. He was very easy to interact with.
Part of the reason that I was having my carpets cleaned was due to having a sick cat for the past 3 years. My cat was 20 years old, sick and I recently had to put her to sleep. Aaron took this into consideration and gave me a discount on the pet treatment for my carpet. This was above and beyond what I was expecting. Thank you very much. This meant a lot to me.
The service Aaron provided on the carpet was awesome. It feels I have new carpets again because they are fluffy and soft again. He was not able to get all of the stains out, especially since some of them were really bad, but I didn't expect that they would all come out. He lightened them tremendously, so all is great!
I expect that I will use Zerorez again in the future and would highly recommend to family and friends.
Thank you! :)
clean and no odor and the nap is soft and up.
Quick dry, the clean carpet
i cannot believe how quick they were to respond to our " emergency"!!!!!!!!!
it took the grease out completetly!
All the guys, Devin, Matt and Dennis, that came to our house were great!
Non-toxic, ease of making appointments, service representative, cleanliness
Very thorough and do a great job
No chemicals, after the carpet dried it was great. The guys who came were very good. I liked that I was shown what they were doing mid way through.
You come to do the service on time and are very helpful during the process. Especially good on pet and animal rug spots.
Thanks!
Easy to schedule and appears to have cleaned well.
You provide very professional service. We were very happy with the whole process, and our carpets are much nicer than they were before. Thank you!
enviromentally frie dly--fresh
They guys were friendly, professional and very knowledgeable of the products. I liked the way they explained how they would attempt to remove stains and what they would use to clean my carpets. They did an AWESOME job! Some of the toughest pet stains came out! My house smells GREAT...CLEAN...and FRESH once again!
Dave was terrific! He explained everything very thoroughly and went over pricing and procedures. The carpet looks great! The only complaint I have is that the carpet seemed too wet, and I probably should have requested the quick dry option.
I like not having residue left in my carpets. I liked that the tech came in covered his shoes. Each time he left or entered the house he took them off then put them back on. The tech was also very efficient, didn't waste any time and was very fast. I also liked that he didn't try to over sell anything. Very informative but not pushy.