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Client Testimonials
friendly and efficient people who respect your time, yet provide you with information on other services that may be helpful in the future.
I felt good about setting up the appointment and the guy who cleaned the carpet seemed compentent and friendly. I was also thankful for the 20% discount because of choosing this company of Jim Hoag's.
customer service, Roman - our cleaner was excellent. He arrived as scheduled, was respectful and very knowledgeable.
The carpets turned out beautiful and they were very dirty! Andry, my technician was also very nice and explained everything very well.
Did a better job than any process I've seen. Service Tech (Joe)was fantastic and very professional. Not to be cute but: "cleaning carpet is all they do and they do it well!"
Neat clean and respectful technician and the lack of chemicals in the cleaning process.
You left my carpet and rugs very clean. For the most part your staff are very thorough However, I am not please with the team that delivered
my rugs. They did a horrible job at returning the rugs back to the original locations. I ended up doing most of the work myself. It is still not perfect. But I do not have the strength to handle a rug of this size. It is obvious to me that the two men you sent do not have the ability to do it either. I will have to find someone else to help me.
My carpets were in really bad shape and they were able to get a lot of the stains out. I had not expected the carpets to turn out as good as they did. Many stains were completely removed and the ones that were not were still more mild. The rest of the off-white carpet looked so clean and fresh after they had cleaned them. It was well worth the money I spent to have the service provided. From my first phone call of inquiry to after the service was provided I was met with a high level of professionalism. They were honest and upfront about what it would cost without making me go through some uncomfortable bidding process. I will use Zerorez in the future and I have already, and will continue to refer them business.
Thank you so much!
Name removed
The technician did an excellent job of cleaning the carpet--stains that other carpet cleaing companies didn't get out came out with zerorez.
My technician was very knowledgable and explained everything he was doing! My carpet looks great!!
I appreciated the great customer service and thought they did a great job cleaning a heavily soiled carpet.
Next day service, good promotions, and friendly staff. Got my carpet clean and made the house smell great.
The clean fresh smell, no chemical odors, and no residue on the carpet. Just a very good cleaning job from a very professional associate.
The guys were AWESOME and the service was exactly as advertized.
Very friendly! Juan explained everything he was doing in great detail.
He was nice to work with, and our carpet looks fantastic!
The guys who showed up to clean my carpets were extremely nice and very professional. I am very very happy with the way my carpets look and would highly recommend Zerorez.
I had a older dog that had accidents and the stains where there for about 5 years.Zerorez got them out and there was no smell after drying, they look like new. Your technician was very knowledgable the sevice was fast and the dry time-ready by morning.It's worth every
every dime!
Very good job, neat and curteous.
Quality of work.
What appealed to me about Zerorez was the fact that water is used. We didn't want any kind of scent to be used as a "cover up". We wanted clean upholstery with no fragrance left behind. Everyone we dealt with at Zerorez from the person who set the appointment to the person who came to our home to do the work was friendly, competent and down to earth. They all did what they said they would do and arrived within the time frame that was set up with us. In the past, we have had cleaners who called and cancelled because they overbooked themselves leaving us with no time to get the cleaning done before an event we had scheduled at our home. Definitely would recommend Zerorez for their professional yet friendly and prompt service. Plus, we were happy with the cleaning of our upholstery.
The technician who cleaned the carpet was very professional. He reviewed the process before beginning the cleaning. He was able to remove a stain in the carpet. It was several thousand dollars less for Zerorez than to replace the carpeting. I have recommended Zerorez to several friends!
Quick and simple. Cleaned carpet very well too.
We were very pleased with how much info we received during the process.
On time arrival. did a great job and the carpets were clean and dried quickly!!
no chemicals, realistic expectations were given by the service professionals
Oredus (Moe) was very helpful and worked hard. Did an amazing job getting up all stains.
Nice clean smell, no crunchies underfoot after it dried.
Very quick and professional , carpets 100% better looking .
Very helpful and friendly staff!
Aaron did a fantastic job; he was professional, on time, and knows the carpet cleaning business. Very personable guy. Our carpets feel and smell fresh. We will use Zerorez again. Go Jason Lewis!!
We were very impressed with the great job you did on our nasty living room and hallway carpet. Very polite and professional employee!