ZEROREZ of Minnesota
5310 W 23rd St #100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   August 10, 2012 — Rated 10 out of 10 by B.S.R. ZEROREZ of Minnesota
What do you like about our products and services?

The carpet looked great after cleaning. The servicemen were knowledgable and friendly.

Report a concern   August 10, 2012 — Rated 10 out of 10 by K.K. ZEROREZ of Minnesota
What do you like about our products and services?

It has a nice fresh, clean smell and the techs are knowledgeable and friendly. I like that they work in pairs to make the job go faster.

Report a concern   August 10, 2012 — Rated 10 out of 10 by D.H. ZEROREZ of Minnesota
What do you like about our products and services?

no heavy odor left in the air carpet didn't feel gummy wet when the guys were done

Report a concern   August 10, 2012 — Rated 10 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly, came early, was done fairly quickly

Report a concern   August 9, 2012 — Rated 10 out of 10 by B.D. ZEROREZ of Minnesota
What do you like about our products and services?

We like your empowered water with no soaps. Lars worked very hard to eliminate pet odors while cleaning our upholstery. The carpets look fabulous as well.

Report a concern   August 9, 2012 — Rated 10 out of 10 by J.O. ZEROREZ of Minnesota
What do you like about our products and services?

great service and product

Report a concern   August 9, 2012 — Rated 10 out of 10 by Sylvia Glewwe ZEROREZ of Minnesota
What do you like about our products and services?

I was wonderfully pleased with both the product and the services of the two fine gentlemen that came to do the work. I would definitely have you do it again.

Report a concern   August 9, 2012 — Rated 10 out of 10 by J.B. ZEROREZ of Minnesota
What do you like about our products and services?

Very reliable, very thorough, and I was thrilled with the finished product.

Report a concern   August 9, 2012 — Rated 10 out of 10 by M.S.S. ZEROREZ of Minnesota
What do you like about our products and services?

My technician, Ken, was the best. He told me all about the pet products he was using. He was very imformative and personable. I actually have already recommended Zerorez to my friend, Kim Oberg.

Report a concern   August 9, 2012 — Rated 10 out of 10 by Sandra Fronk ZEROREZ of Minnesota
What do you like about our products and services?

The techs did a very nice job of cleaning our carpet and also gave an excellent demonstation of cleaning tile and grout. Techs were very knowledgeable and courteous! I felt blessed to have such good service.

Report a concern   August 8, 2012 — Rated 10 out of 10 by P.M. ZEROREZ of Minnesota
What do you like about our products and services?

Extremely professional team came to our house - knowledgeable, polite, efficient. They were upfront about what they could remove and what may be a challenge. They were able to remove a red wine stain and also a few rust spots. I would request them again.

Report a concern   August 8, 2012 — Rated 10 out of 10 by Elizabeth Hang ZEROREZ of Minnesota
What do you like about our products and services?

The Technician that clean our carpet was Mylan Johns. He was very professional and talked us through on what and how he was going to clean our carpets. There was nothing I did not like about the product and service.

Report a concern   August 8, 2012 — Rated 9 out of 10 by S.L. ZEROREZ of Minnesota
What do you like about our products and services?

Zerorez was fast , clean and effecient and Brian did a wonderful job! I feel very confident that my house is ready now for new baby to arrive

Report a concern   August 8, 2012 — Rated 9 out of 10 by V.C. ZEROREZ of Minnesota
What do you like about our products and services?

Your technician (Caleb) was very courteus and efficient.
He did a wonderful job on a very difficult carpet.

The communication from the representative at the office was to us regarding preparation, moving furniture etc, was lacking in customer service. When she was asked specific questions, she continued to repeat a standard answer and did not discuss options and opportunities. It almost seemed that she wan not listening to the questions and continued to respond based on a 'standard' script. This almost caused us to cancel our appointment.

Report a concern   August 8, 2012 — Rated 9 out of 10 by B.M. ZEROREZ of Minnesota
What do you like about our products and services?

Your technician was very good at his job, friendly and very polite!

Report a concern   August 8, 2012 — Rated 10 out of 10 by J.S. ZEROREZ of Minnesota
What do you like about our products and services?

Friendly, capable workers. They do a great job and take pride in the service they deliver.

Report a concern   August 8, 2012 — Rated 10 out of 10 by Sharyl Aase ZEROREZ of Minnesota
What do you like about our products and services?

I have used Zerorez 2 times now and the scheduling is quick - I have gotten the day I requested both times and did not have to call 3-4 weeks ahead of time. (called 2 days prior) Employee calls 15 min. ahead of arriving and very professional - gets the job done fast and does a nice job!

Report a concern   August 8, 2012 — Rated 10 out of 10 by L.C. ZEROREZ of Minnesota
What do you like about our products and services?

Excellent communication! Did exactly what they said they would do - and more! Very pleased!

Report a concern   August 8, 2012 — Rated 10 out of 10 by Tom Evans ZEROREZ of Minnesota
What do you like about our products and services?

Staff was friendly and efficient and the duct cleaning service made a noticeable improvement.

Report a concern   August 8, 2012 — Rated 10 out of 10 by N.F. ZEROREZ of Minnesota
What do you like about our products and services?

After having you out, our carpet feels FANTASTIC! It honestly feels like brand new carpet was put in. The guy that came out was incredible to deal with and SUCH a hard worker! We were very impressed.

Report a concern   August 8, 2012 — Rated 10 out of 10 by K.T. ZEROREZ of Minnesota
What do you like about our products and services?

cost, timely, freindly, and do the job right

Report a concern   August 8, 2012 — Rated 10 out of 10 by D.L. ZEROREZ of Minnesota
What do you like about our products and services?

The detail the service rep's were able to provide during their visit.

Report a concern   August 8, 2012 — Rated 10 out of 10 by Nina Semmelroth ZEROREZ of Minnesota
What do you like about our products and services?

no chemicals, soft carpet, fresh smell and feel, gets out stains, clean - good rez-ults :)!

Report a concern   August 7, 2012 — Rated 10 out of 10 by K.N. ZEROREZ of Minnesota
What do you like about our products and services?

Service provider was knowledgeable and friendly. The product dried quickly, removed more dirt and residue than we were expecting and didn't have an offense odor at all.

Report a concern   August 7, 2012 — Rated 10 out of 10 by C.W. ZEROREZ of Minnesota
What do you like about our products and services?

Good service at a reasonable price

Report a concern   August 7, 2012 — Rated 10 out of 10 by T.K. ZEROREZ of Minnesota
What do you like about our products and services?

Very quick service!

Report a concern   August 7, 2012 — Rated 10 out of 10 by Daryl Johnson ZEROREZ of Minnesota
What do you like about our products and services?

Very proffesional and will recommend to others. Adam did a great job explaining the process and costs involved!!!

Report a concern   August 7, 2012 — Rated 10 out of 10 by Katie... Smith ZEROREZ of Minnesota
What do you like about our products and services?

The customer service that Zerorez provides from beginning to end is stellar. I put a request for an estimate through the website and promptly heard back from somone. They quoted me a price that was spot on when the technician came out.

The technician that came out to do our service was great! He asked what the stains were on our carpet in order to better remove them. When I wasn't sure what some things were (we are not the first owners of our house) he got down and smelled them! Now that's commitment! He asked about other areas in our house such as the hallway and other bedrooms but I told him we were on a budget and those would have to wait. He just simply said "ok" and was not pushy at all - which I loved! He explained all the processes to me and the options we had for removing the stains and let me choose which option I would like without any pressure to choose the more expensive options. He got out all the stains and even showed me a before and after while he was doing it (which was VERY eye opening).

Overall everything was great and I would, and have, recommended Zerorez to friends, family and business associates.

Report a concern   August 7, 2012 — Rated 10 out of 10 by John Machula ZEROREZ of Minnesota
What do you like about our products and services?

no soapy residue

Report a concern   August 7, 2012 — Rated 10 out of 10 by B.S. ZEROREZ of Minnesota
What do you like about our products and services?

Very thorough, professional.


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