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Client Testimonials
I like the thoroughness of the actual carpet cleaning. I like the VERY customer-friendly people I talk to on the phone, both for scheduling and trouble-shooting.
We are amazed at the difference Zerorez has made! We were ready to replace our carpet which would have cost thousands of dollars. For a small investment in Zerorez, we are thrilled to say we no longer need to replace our carpet. Thank you, Zerorez!
I liked the customer service aspect. When there was a misunderstanding with the cost, Zerorez stepped up to the plate to make sure the cost was the same as originally quoted.
Excellent as always. Would never use anyone one else.
Very friendly and knowledgable technician.
Our carpet looks great!
Excellent value.
Services explained well. Job well done.
I loved how friendly he was. He went through what he thought the carpets needed and got right to work! I greatly appreciated him being friendly and looking out for me, the customer.
Flexibility for appts, friendly and knowledgeable technicians, and your product itself (no soaps, dyes, etc.)
clean fresh smell and the carpets do not have a "crunchy" feel to them/
The technician was professional and courteous.
Friendly service
Professional, quick and a good job by Daylon.
Uses Empowered water instead of soap, they are also environmentally friendly
No pressure sales, no surprise charges, quick efficient service.
Everthing was great all around.
Great service, and my carpets look excellent when you are done!
The service tech was very nice. He new what he was doing,and did a very good job.
Very professional staff, not pushy. Dave did an excellent job!
On time, knowledgable, thorough
The service was excellent - courteous, fast, great job on the spots!
On time. No sticky residue
the feel of the carpet after the cleaning. The process was very easy
Everything was completely dry in 24 hours. Walking barefoot on the carpet felt very clean. The technician was helpful and curtious.
Most of my carpet looks brand new. I am a little disappointed in the pet treatment. Was expensive and one of my rooms that was treated still smells doggy.
I love how my carpet looks. All of the stains are gone. My air and heating ducts are clean. Your employee, Brandon, was professional and thorough. He explained everything he was going to do and he was able to work around the quirks of my house. What a great employee!
professional, great results
Your rep was very well informed and shared that enthusiastically. He did a great job and I would happily share our experience with anyone.
You were able to remove a pet odor that I did not think could be removed
It worked.
The tech Nathan Sorenson worked hard and the products he used took the dirt out of the carpet. I could see the difference. I'd had Coit out here a few years back- they guy shampoo'd the whole house in less than an hour and I couldn't see any difference. I will definitely recommend Zerorez and use them again myself!
The efficiency of the cleaning.
The set up, cleaning, and removal was not intrusive.
Technician was helpful in sharing overall process and outcomes.
Natural cleaning process, no chemicals or residue left behind.