Client Testimonials

Your technician did a fantastic job. He was very courteous and explained what he would be doing and the cost.

Derek was very pleasant, patient & professional while cleaning my carpet. Very sincere in describing the process.
I did not feel like I was given a "canned sales" response.

He wanted to make sure I knew what he was doing now and what I need to do in the future to sufficiently maintain.
When a technician starts an explanation with "If it were MY carpet ..." As an example when I asked questions - That reassured me that ZEROREZ holds Customer Satisfaction as NUMBER 1.

I appreciated the offer to purchase ZEROREZ cleaning product. I learned what I was using to treat my carpet was NOT helping but making the carpet resist cleaning! The product certainly is more economical as well!

Greg was very pleasant & professional while cleaning all the air ducts, furnace, clothes dryer, etc.
He wanted to make sure I knew what he was doing now and what I need to do in the future to sufficiently maintain.
When a technician starts an explanation with "If it were MY furnace..." As an example when I asked questions - That reassured me that ZEROREZ holds Customer Satisfaction as NUMBER 1.

I appreciated the offer of the "permanent" furnace filter. It certainly is more economical & easy to use!

All was fine

I have used Zerorez several times in the pasts five years and it's always been positive. Good results on carpeting that has occasional stains and wear from 20 years. Always pleased with the results in high traffic areas. Staff arrive on time, ask good questions, explain the process, and are efficient.

I've recommended you and will continue to do so. Thanks.

technician was knowledgeable about products and services. made sure he had good results. was pleasant and professional.

Excellent job

your flexiblity and staff that come to the house are nice. Good job. set rates.

The fact that the carpets are truly clean and free of any soap residue.

great cleaning and no after chemical/soapy sme;;

First off Nick Berg, the technician was excellent! He explained everything about your products, was very pleasant and worked very hard to address the issues with our carpet. He was not able to get everything out due to a wear pattern that had developed but it looks so much better. He also provided suggestions to minimize further damage to our rug. Love the citrus smell of your products which is pleasant and does not have that harsh chemical smell. Per Nick's recommendation, I sent 2 area rugs to be cleaned and bought the spot cleaner and zero stink products. He explained the products well and is a great salesman in addition to a technician!

You guys did a beautiful job cleaning our three old and valuable wool rugs. They look great and were in beautiful condition when returned.

Service was excellent from start to finish. Very professional, explained everything, provided updates throughout the day (including videos from some of the vent cleaning), was careful with everything in my home, very neat, and did an outstanding job overall.

Personal attention, quality/professionalism of staff. Easy to get an appointment. No-chemical products.

The technician was polite & knowledgeable. The carpet looks absolutely wonderful! Very clean & thorough!

very pleasant associate, efficient and thorough. Did a very good job

Very professional service technician. Explained the process completely and made sure I was satisfied with the job

On time, and professional service.

The option for cleaning vs "deep cleaning" and having that clarified

Our area rugs look like new again!

Wesley was an absolute pleasure and offered great customer service. Our basement carpet was in very bad shape and now it looks much better. Thank you for taking on the challenge of our basement!

Prompt, friendly, professional and great!

The smell, the clean, chemical free way you clean the carpet

Jamie was professional and so nice to work with!

Great customer service! Professional and knowledgeable!

Carpet looks great. Technician was professional and thorough.

Great results, carpet is clean and not crunchy!

Quick and informative re carpet issues. Delivery

Seems to be very clean, without harsh cleaners or perfumes.

Great customer service, work efficiently completed and the technicians were great. I would highly recommend ZeroRez to all of my friends and family!